Customer Service Agent

7 months ago


Rotorua, New Zealand Toi Ohomai Institute of Technology Full time

**Mō Tēnei Tūranga Mahi | About the Role**:
We are looking for a customer services agent for our front of house reception to welcome our guests and to help cover rostered shifts.

The hourly rate for this role is $23.95 per hour.

The Customer Services Agent - Front of House, is based at the Rotorua Thermal Holiday Park, Toi Ohomai | Te Pūkenga reporting to the Rotorua Thermal Holiday Park Manager and will be responsible to deliver a range of front line reception services including:

- Managing enquiries, bookings reservations and face-to-face interactions with guests
- Delivery a consistently high level of customer service at all times

**He kōrero mōu| About you**:
To be successful in this role you will have:

- Customer service experience
- Own transport
- Honest & reliable

**Mō Mātou | About us**:
Toi Ohomai a business division of Te Pūkenga, is a vibrant and progressive tertiary institute with regional campus locations in Toi Ohomai Windermere (Tauranga), Toi Ohomai Mokoia (Rotorua).

Toi Ohomai | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

**Me pēhea te tono | How to apply**:
If this exciting and rewarding role sounds like your next career move then we encourage you to apply.



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