Customer Services Advisor

1 month ago


Te Aroha, New Zealand Thames-Coromandel District Council Full time

**Customer Services Advisor**
- _ Full time (Monday to Friday 8am to 5pm), permanent position_
- _ Based in Te Aroha_

**_ At MPDC we are proud to work for our community and we are looking for somebody who shares this passion. We provide a supportive working environment with plenty of laughter, opportunities to learn and develop and we have a range of employee benefits to offer._**

We are looking for people who are friendly and approachable, with excellent communication skills to join our team. Do you have the ability to handle pressure while retaining a smile? Does providing excellent customer service to a variety of people sound like your area of expertise? If so then we want to hear from you

**_ About the role_**

As a Customer Services Advisor you will be responsible for delivering an effective and efficient service to the public both at the counter and through our call centre.

This full-time position, 40 hours per week, working Monday to Friday 8am to 5pm and will be based at our Te Aroha office.

**_ About you_**

Our ideal applicants will be flexible, adaptable and capable of multi-tasking in a busy environment. A positive, proactive approach to work, strong computer skills and the ability to work in a team are also important. Previous customer service, call centre, administration and cash handling experience would be an advantage.

**_ Why choose us?_**

There are many great things about working at MPDC. But the top ranked reason our staff give time and time again is 'the people'. We have a dynamic work environment with plenty of laughter and a great staff culture. We believe people are the key to the success of our organisation and we like to look after our own.

**Some of the staff benefits we offer are**:

- Sick leave on commencement of employment
- Extra annual leave awarded with years of service
- The ability to earn performance payments
- Long service leave
- Partners paid parental leave
- Subsidies at council pool facilities
- Free parking
- Ongoing learning and development opportunities
- Access to wellbeing resources and workplace support
- Relocation allowance (if you relocate to the Matamata-Piako district to work for us)
- Reference #
- 32120
- Posted on
- 01 Oct 2024
- Closes on
- 16 Oct 2024 12:00
- Location(s)
- Cambridge, Hamilton, Matamata, Morrinsville, Te Aroha, Waihou
- Expertise
- Administration & Office Support, Call Centre & Customer Service, Information & Communication Technology, Marketing, Media & Communications
- Job level(s)
- Experienced
- Work type(s)
- Permanent full-time


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