Team Leader Citizen
7 months ago
Working at the Christchurch City Council gives you an opportunity to collectively enrich this city we call home. Work with like-minded individuals on projects, services, and facilities for our communities and environment. You'll make a positive impact on our future while enjoying a rewarding career full of opportunities - Christchurch City Council, where it's possible to love what you do.
As a Team Leader in our Citizen and Customer Services unit, you will:
- Lead, develop and maintain a clear purpose for your team of Customer Service Representatives
- Ensure high-quality, consistent and effective customer service is being delivered to the community, through our many channels of interaction
- Monitor, coach and support your team to ensure they are able to consistently achieve business objectives, priorities and outputs
- Actively contribute to building a positive, engaging team culture
Our ideal applicant will:
- Have practical experience as a leader in a Customer Service environment within a large, complex organisation
- Have a positive mindset with the drive to succeed
- Demonstrate excellent communication skills and have the ability to establish strong working relationships across various levels
Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.
- To view the position description please click on the link at the foot of the page_
**_ Additional Recruitment Information:_**
**_ Hours of work: Full-time, permanent_**
**_ Salary: $95,514 - $113,202_**
**_ Location: This position is primarily based at Te Hononga Civic Offices, 53 Hereford Street_**
- Feel like you don't meet every single requirement of the job description?_
- Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:_
- _ Access to training programmes, workshops, and development opportunities_
- _ Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave_
- _ Collaboration - exposure to wider areas of the organisation_
- _ Benefits_ - a variety of benefits for Council staff from health schemes to retail discounts._
- Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career._
**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._
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