Technical Account Manager
5 days ago
Company Description
Haircare Group is the trusted partner of the professional hair industry. We are proudly Australian, family-owned company with over 45 years in business, founded by a hairdresser for hairdressers. We are widely recognised as an industry leader in building brands and distributing haircare products and services across Australia and New Zealand.
Our customers are at the heart of everything we do and we believe in building long term relationships with our partners whilst growing, building, and protecting the integrity of the brands we represent for long term success.
Not only that, we are a family. We are a team of fiercely enthusiastic, passionate professionals who are driving the industry forward. We have a commitment to excellence, delivering what we do with integrity and respect for each other and the community we serve together.
For us, it’s more than hair.
**Job Description**:
This rare hybrid part-time opportunity (3 days per week) exists for an experienced Sales Account Manager with a technical background to join our Sales and Education team. In this customer focused role, you will work in-field as the technical specialist, managing sales service-related matters with a strong focus on pioneering new business growth. You will be responsible for delivering education and performing product demonstrations, creating the ultimate customer experience within the South Island Market.
Reporting to the National Sales Manager, the responsibilities of the role include, but not limited to:
- Establish and maintain long-term customer relationships and drive new business
- Identify potential clients and recommend sales strategies to improve profitability
- Identify key sales and penetration opportunities
- Manage sales pipeline for horizontal and vertical growth
- Deliver professional education and demonstrations with a major focus on colour education
- Complete installation programs for new clients
- Participate and represent Haircare at trade, industry and launch events
**Qualifications**:
- Strong experience with face to face/on-line customer service
- Demonstrated experience within a similar role, territory planning to achieve KPI budgets and targets
- Proven selling skills with the ability to drive sales and deliver outstanding customer experience
- Excellent communication, consulting, interpersonal and influencing skills combined with the ability to develop trusted relationships at all levels to
- Previous hairdressing experience, combined with a passion for sharing knowledge and education
- gain support and achieve outcomes
- A team player with an outgoing, confident, and vibrant personality
- Self-motivated and driven; a fast learner with a calm & positive influence
- A highly motivated individual who enjoys working towards KPI’s and shared team goals
**Open to consideration of a contractor arrangement.**
Additional Information
**Benefits and Culture**:
In exchange for your expertise and contribution, we offer the opportunity to play an exciting role in this South Australian born entrepreneurial company.
The role attracts a competitive salary and access to generous discounts on products, including the annual gratis product allowance. Join a team with a supportive, friendly and fast-paced team culture. We are committed to providing opportunities for our staff to grow and develop both personally and professionally, and we have a strong culture of promoting internal talent.
This is an excellent and rare opportunity to develop a long-term career in a fun and innovative industry on a growth path.
**For us, it's more than hair.**
**You must have full New Zealand work rights to be considered for this role.
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