Assistant Venue Manager

7 days ago

Mount Victoria, New Zealand Kāpura Full time

**Wellington’s favourite Asian-fusion restaurant, Master Kong, is looking for an experienced Assistant Venue Manager to join the team**

The Street Food culture of Asia’s bustling night markets is our food inspiration. Think, East meets West. Master Kong’s cuisine takes classic street foods from China, Hong Kong, Vietnam, Malaysia & Thailand to create a menu which takes you on an explosive flavour journey of fusion

We are owned and operated by Kāpura and a huge part of our culture and values is caring for our people and creating great customer experiences through delivering memorable hospitality. Kāpura pays at least Living Wage to all of our employees, and we have a strong focus on giving back to the community, developing our people to achieve their career goals and have a good time while we do it

As the Assistant Venue Manager, your role is to run the establishment on a shift by shift basis, reporting directly into the Venue Manager. Your primary role is to be a fantastic host to our customers and the local community. We expect every staff member to know the names of all the locals and them to get to know you. You're expected to be able to manage a team, pushing them to execute Kāpura’s vision for providing exceptional customer experiences.

**What we’ll need from you**:

- An outstanding employment history in the hospitality industry is essential, with at least 2 years experience at a senior management level
- A valid LCQ and Manager’s License
- A natural leader who can encourage their team
- A great communicator who is able to delegate tasks effectively
- The ability to be an awesome host and to create excellent customer experiences
- The ability to have strong control of a busy restaurant & bar
- A passion for good friendly service and an absolute pro on the floor and bar
- Ambition to make an awesome career for yourself within hospitality

What we offer:

- The opportunity to join a company that is all about growing our superstars
- Access to EAP sessions
- Quarterly performance reviews
- Amazing discounts, including 25% off all food and drink at all Kāpura venues
- Monthly employee of the month award including restaurant vouchers, sports tickets and spa & beauty vouchers
- Regular on-site and company-wide incentive schemes
- We’re all about supporting our community. We offer support or donations with some charity & community projects our staff are involved in
- Are you a visa holder? No need to worry, we will pay the cost of a VOC or AEWV for the successful applicant_

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