Store Manager

7 months ago


Auckland City, New Zealand Lululemon Full time

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.

Core Responsibilities of the Job

Leadership and People Management
- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
- Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
- Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Manage the store's hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
- Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
- Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
- Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.

Guest Experience and Community
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions.
- Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Address emergent issues, including guest escalations and emergency requests.
- Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
- Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Working with Others
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with in-store team members to ensure optimal guest experience that values guests' time and support store operations.

Operations
- Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
- Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development).
- Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.

**Budget Responsibility**:

- Accountable for controllable budget; labor hours; annual sales plan target

**People Management**:

- Leadership role directly responsible for all store employees (may delegate some aspects of management)

What We Look For

**Inclusion & Diversity**: Creates/supports an inclusive environment that values/celebrates differences
**Integrity/Honesty**: Behaves in an honest, fair, and ethical manner
**Leadership**: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
**Decision Making**: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
**Adaptability/Agility**: Tolerates uncertainty and ambiguity and can change priorities in a fast



  • Auckland City, New Zealand IGA Vaping Store Limited Full time

    Excellent opportunity to join a successful and well-established Auckland based company and become a part of a great team. **This job is required to perform**: - Duties and responsibilities include, but are not limited to the following:_ - Provide exceptional customer service and address customer inquiries, concerns, or complaints in a professional...

  • Store Manager

    7 days ago


    Auckland, New Zealand Choice The Discount Store Full time

    Management - Store (Retail & Consumer Products)Choice The Discount Store was born in 1996 when we acquired our first location in Redbank. Since then, we've grown to over 30 stores across Queensland and Northern New South Wales, Australia. Our mission has always been simple: Provide great value for money to our local communities, with a wide range of trusted...

  • Store Manager

    7 days ago


    Auckland, New Zealand Choice the Discount Store Full time

    Management - Store (Retail & Consumer Products) Choice The Discount Store was born in 1996 when we acquired our first location in Redbank. Since then, we’ve grown to over 30 stores across Queensland and Northern New South Wales, Australia. Our mission has always been simple: Provide great value for money to our local communities, with a wide range of...

  • Store Manager

    3 months ago


    Auckland City, New Zealand IGA Vaping Store Limited Full time

    Excellent opportunity to join a successful and well-established Auckland based company and become a part of a great team. **This job is required to perform**: - Duties and responsibilities include, but are not limited to the following:_ - determining product mix, stock levels and service standards - formulating and implementing purchasing and marketing...

  • Brand Manager

    8 months ago


    Auckland City, New Zealand The Creative Store Full time

    Our client is a New Zealand owned and operated business in the hospitality industry, overseeing two well-loved franchises. They are looking for a Brand Manager to lead the marketing strategy and champion the brand. The right person for this role will have a love of hospitality and an entrepreneurial spirit. You will understand the breadth of brand and...

  • Store Manager

    2 months ago


    Auckland City, New Zealand Richmond City Limited Full time

    **Job Title**: Store Manager **Location**: Auckland **Job Type**: Full-time **About Us**: We are a leading vape store dedicated to providing high-quality products and exceptional customer service. We are looking for a motivated and experienced Store Manager to join our team and help us continue to grow and succeed. As the Store Manager, you will be...

  • Store Manager

    1 week ago


    Auckland City, New Zealand SMART TECH SOLUTIONS LIMITED Full time

    We are looking for a **Store Manager** for our IT Stores work in the Auckland region. The company has multiple stores, and we are looking for a Store Manager per store to join our team who will be responsible for the below-mentioned duties: - Undertaking the planning, managing and controlling the store operations - Implementing and managing the prices of...

  • Store Manager

    6 months ago


    Auckland City, New Zealand Victoria St Lotto & News Agency Full time

    We are looking for a Store Manager to work retail shop based in Auckland City. A Store Manager will be directly working with the Owner to ensure business targets are met and excel of the smooth operations of the Store. The Store Manager is responsible for Stock and Financial details, along with organising and controlling the store. Ensure it is operating...

  • Store Manager

    3 months ago


    Auckland City, New Zealand Outback Stores Pty Ltd Full time

    **Introduction**: About Outback Stores At Outback Stores we aspire to be the regional retailer of choice within remote communities across Australia. We provide an uninterrupted supply of nutritious, fresh, and affordable food for the remote aboriginal communities. Our objective is to make a positive difference in the health and employment of Indigenous...

  • Store Manager

    1 month ago


    Auckland City, New Zealand Star Hospitality Limited Full time

    STAR HOSPITALITY LIMITED is seeking a dedicated individual to fill the role of Store Manager in the Aucklandregion. As the Store Manager, you will be responsible for overseeing daily operations, ensuring the smooth running of the business, and meeting the financial goals of the store. You will focus on delivering exceptional customer service, maintaining...

  • Store Manager

    6 months ago


    Auckland City, New Zealand LIFESTYLE FURNITURE Full time

    We are an Established Furniture Retailer with 7 Stores nationwide. We are looking for an energetic and dynamic Store Manager for our new store opening at Mt Wellington, who can oversee the smooth running of our business. You should be excellent at customer service, and sales and initiative-taking to keep up with the business. Key Responsibilities, however,...

  • Store Manager

    6 months ago


    Auckland City, New Zealand All Tech Communications Limited Full time

    We are looking for Store Manager for our store - Cracka Jack Dairy in Auckland to perform the below job duties: - Place orders with our suppliers. - Create roster for working hours in store. - Takes care of the products received in store. - Set pricings for products in store. - Greet customers when they arrive at the store and understand their...

  • Store Manager

    2 months ago


    Auckland City, New Zealand MYRA & AMBER LIMITED Full time

    **Job Title**: Store Manager **Company**: The Mad Butcher **Location**: [Insert Location] **About Us**: The Mad Butcher is a trusted name, providing quality meats to communities across New Zealand. Our commitment is to deliver fresh, affordable, and high-quality products, and we’re looking for a dedicated Store Manager to help us maintain these...

  • Store Manager

    6 months ago


    Auckland City, New Zealand STUDYPLUS CONSULTANTS LIMITED Full time

    **Amery** Private Limited, Auckland** Join our team at Amery, a leading convenience store committed to providing convenience, quality products, and exceptional customer service to our communities. With a focus on convenience and value, we strive to exceed customer expectations every day. As we continue to expand, we are seeking a motivated and experienced...

  • Store Manager

    6 months ago


    Auckland City, New Zealand Juice Sensations Limited Full time

    Job Description: - Manage and maintain the overall operation of the store related to store presentability, team scheduling, and oversee stock management such as ordering, receiving and inventory reporting - Responsible of the business’ resources allocation and aim for mínimal waste in the inventory - Do reporting on the store operations such as budget...

  • Store Manager

    2 months ago


    Auckland City, New Zealand Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Store Manager

    6 months ago


    Auckland City, New Zealand SRI KRISHNA SAI LIMITED Full time

    We are currently looking for a Store Manager to be part of the ongoing success of our Point Chev Organic wines store. As a **Store Manager, **you'll play an integral part in the day-to-day running of the business as well as in leading, training, developing and motivating the team to deliver first-class customer service. **As a Store Manager, your key tasks...

  • Store Manager

    6 months ago


    Auckland City, New Zealand Sephora Full time

    . At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and lead the **Sylvia Park** **team in **Mt Wellington **as **Store Manager **on a **permanent full-time basis**. This is your opportunity to bring your passion, share...

  • Store Manager

    2 months ago


    Auckland City, New Zealand Natha Investments Limited Full time

    **About the Role**: We are currently seeking a dedicated and experienced Store Manager to oversee the day-to-day operations of our busy store. This role is essential in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers. **Responsibilities**: - Oversee day-to-day store operations, including hiring,...

  • Store Manager

    3 months ago


    Auckland City, New Zealand Cockle Bay LIMITED Full time

    **Key Responsibilities** **Store Operations**: - Oversee daily store operations, ensuring efficiency and compliance with company standards. - Manage inventory, including ordering, receiving, and stocking products. - Maintain store cleanliness and organization. **Staff Management**: - Recruit, train, and develop store staff to ensure a high level of...