Casual Clerical Administrator

3 weeks ago


Auckland City, New Zealand Te Whatu Ora – Health New Zealand Waitematā Full time

**Clerical Administrator - Surgical Services**:

- **Casual Position**:

- **North Shore Hospital**

We are seeking a highly motivated administrator to join our friendly and supportive General Surgery team at Waitematā District Patient Service Centre.

The purpose of this role is to manage referrals, waiting lists and book surgery for patients requiring services offered at North Shore Hospital, Elective Surgery Centre & Waitākere Hospitals.

This includes working with nurses and doctors to plan and schedule appointments and patient’s surgery events efficiently and effectively to ensure optimal utilisation of the service provided to the public within the Waitematā District.

As the first point of contact for our patients, it is **essential** that you have excellent communication skills (both written and verbal) and promote a professional image whilst providing excellent customer service.

Your empathetic nature coupled with your desire to help those around you will quickly see you succeed in this role. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.
- Excellent reception and telephonic skills
- Accurate computer and data entry skills
- Interactive Team Player
- Self-motivated
- Strong customer focus
- Process and procedure orientated
- Flexibility and willingness to work with changing priorities are essential
- Great interpersonal and communication skills
- This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 5B._

**Reference Number: WDHB18190**

**Closing date: 10 April 2024



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