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Clerical Administrator, Elective Booking
4 weeks ago
**Clerical Administration - Patient Service Centre**
Permanent, full-time (variable work hours across Monday - Friday)
**North Shore Hospital,**
**Waitematā District**
We are currently seeking highly motivated, customer driven & experienced administrators, to join our friendly and supportive Elective Services team, to support Planned Care service delivery within the Patient Service Centre.
The purpose of these roles is pivotal to co-ordinate the patient’s journey to ensure that the patient receives timely appointments within the appropriate planned care service. The roles covers all aspects of booking and scheduling from referral to procedure through to administrative discharge. You need to have attention to detail, be efficient and ensure optimal utilisation of the service provided to the public within the Waitemata district.
As the first point of contact for our patients your customer service skills need to be exceptional and it is essential that you have a good command of the English language (_both written and verbal) _while presenting a professional image to our community.
Your empathetic nature, coupled with your desire to help those around you, will quickly see you succeed in this role. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.
- Outstanding administration and telephonic skills
- Accurate computer and data entry skills
- Interactive Team Player
- Self-motivated & ability to prioritise workload on a daily basis
- Strong commitment to providing a customer focus service to our patients
- Process and procedure orientated
- Flexibility and willingness to work with changing priorities are essential
- Great interpersonal skills with the ability to communicate at all levels
**Closing Date: 29 November 2023**
**Job Number: WDHB16837
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