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Participant Engagement Specialist

7 months ago


Christchurch, New Zealand Emergent Full time

Christchurch based
- Long term training and professional development opportunities
- Great team culture

This dynamic company is working in the cutting edge of medical research, in search of new medicines in the hopes of changing the lives of patients in New Zealand and around the world. This company investigates potential new medicines by conducting clinical studies in the heart of Christchurch CBD.

You will be working closely with participants who are interested in being part of these very important clinical trials to benefit the well-being of us all.

The focus of this role is liaising with applicants who have registered with the company and ensuring all their information is correct. You will be involved in updating the database and calling applicants for missing information or documentation.

To be successful in this role you need:

- Previous experience in dealing with customers, clients or some other people facing role
- A confident and clear telephone manner
- Excellent communication skills, both verbal and written
- Excellent problem-solving skills

This is a permanent opportunity with a company that is focused on helping people and creating positive change If you are looking to grow your career in a different place, this could be the right role for you. Training provided

Emergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. We recruit for some of New Zealand's leading organisations, across New Zealand. Our team are a long-standing, well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do. Our brand is synonymous with quality and professionalism.

We will take the time to listen to individual requirements, ensuring that we understand you - to match you to a great role, one that fits your requirements in as many ways as possible.