Service Desk Analyst
6 days ago
**Utilise and develop your technical and customer service skills**
- _
Busy and varied role where no two days are the same_
- _
Join our fun, dedicated and supportive team_
- _
Positive work/life balance and flexible working supported_
**Mō mātou | About Us**
At **Te Tai Ōhanga - The Treasury**, we are committed to Tiakitanga to make Aotearoa a better place for people today and in the future. We safeguard New Zealand's finances and are the Government's trusted economic advisor. Our vision is to lift living standards for all New Zealanders.
**Kōrero mō te tūranga | About the Role**
We have a exciting opportunity to experience central government and get stuck into a varied work portfolio. We are seeking a talented **Service Desk Analyst** to join our team on a permanent basis. In this role, no two days will be the same, and you will be responsible for fix on first contact by providing technical advice, remote user support and great customer service to end users of our services.
You'll be a vital part of the team and the face of the **Corporate and Shared Services (CSS)** and your success in this role will be driven by your strong customer focus, your technical expertise and your enjoyment in solving real problems for our customers. You will need to be driven, love technology and have a strong desire to learn new skills, tools and systems. We are a highly dynamic team, working across a wide range of technologies and are after a team player who wants to contribute positively to our environment.
**Ō pūmanawa | About You**
What You'll Bring to the Role:
- Highly developed communication, interpersonal and relationship management skills, with the ability to work well under pressure
- A customer centric, adaptable team approach with a can-do attitude and a real desire to help people
- Positive and optimistic approach to problem solving and troubleshooting, where you use initiative and take ownership, triaging requests and incidents to the appropriate support levels as necessary
- Demonstrated experience or knowledge of Microsoft Cloud services, especially O365 products
- MS Teams and ServiceNow experience - both desirable but not essential.
**Ko ngā hua | What we Offer**
- The opportunity to build solid technical skills across a variety of environments
- A diverse customer base to work with to improve your relationship management skills
- The chance to be part of a friendly, dynamic team with a culture of knowledge sharing
- Flexible working environment and flexible hours.
The Treasury values diversity amongst its employees and encourages a positive work/non-work balance. Please talk to us about flexible working arrangements.
If you would like further information on the role,
-
Service Desk Analyst
1 week ago
Wellington City, New Zealand New Zealand Government Full timeService Desk Analyst - Permanent, Full Time Wellington Based We are looking for a Service Desk Analyst to join our Client Services Team. The Client Services team is part of the Information Services group and is responsible for 1st and 2nd level Service Desk support. The team is also the custodian of NZQA's device fleet. Whakatairangatia ngā kete o te...
-
Service Desk Analyst
1 week ago
Wellington City, New Zealand H2R Consulting Full time**Location**: Wellington Type: Casual Reference: 800366 H2R Technology is currently on the lookout for a Service Desk Analysts to join established teams and they look to boost their workforce and support the team in a casual basis. This is a great role for someone looking to gain some hands on practical experience whilst also studying. It would be...
-
Service Desk Analyst
5 days ago
Wellington City, New Zealand HAYS Full timeService Desk Opportunity, up to $60 per hour, 3 month contract. Based in CBD, hybrid working available. **Your new company** This government owned agency based in Wellington CBD, it's recognised across New Zealand for their services towards issuing identification profiles and advising the government with relevant policies. It offers an innovative and...
-
Service Desk Analyst
2 weeks ago
Wellington City, New Zealand Computer Concepts Full time**General information**: - Location - Wellington - Expertise - Contact Centre, Technology - Job Level - Experienced - Employment Type - Permanent full-time - Close Date - 31-Jan-2025 - Ref # - 59114 **Description & Requirements**: **Spark NZ** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of...
-
Service Desk Analyst
7 days ago
Wellington Central, New Zealand Tu Ora Compass Health Full timeCentral Wellington CBD location - Professional development and ongoing training - Small-knit team We are on the hunt for a permanent Service Desk Analyst to work in our beautiful Wellington Offices. You will be working with a great, tight-knit team within our Service Desk Team to support internal and external customers. Experience in a service desk or...
-
Service Desk Analyst
1 week ago
Auckland City, New Zealand Group Technology Full time**About us** Fletcher Building is an organisation made up of people who use all of their experience, skills, and individuality to do amazing work. With over 30 businesses operating in Australia, New Zealand, and the South Pacific, we are enriched by many different languages, customs, and lifestyles. There has never been a better time to join the Fletcher...
-
Service Desk Analyst
6 days ago
Wellington City, New Zealand New Zealand Government Full timeNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We're working towards specific goals and targets that...
-
Service Desk Analyst
7 days ago
Auckland City, New Zealand Peoplebank Full timeOur client is a New Zealand wide leader and a trusted authority in their field. They are seeking a Service Desk Analyst to support their client in the resolution of IT related issues by being a point of contact and managing the complete resolution process. **About this Contract Role**: - Provide Level 1 and Level 2 support for customers - Experience...
-
Service Desk Analyst
1 week ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeAre you a tech-savvy customer service superstar? If so, due to an internal promotion we may have just the role for you! SkyCity is a premiere entertainment destination in the heart of Auckland's CBD consisting of a world-class casino, award-winning restaurants and bars, two luxurious hotels, theatre, New Zealand's largest convention centre and the country's...
-
Service Desk Analyst
1 week ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeAre you a tech-savvy customer service superstar? If so, we may have just the role for you! **As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.** **About SkyCity** SkyCity is a...
-
Service Desk Analyst
1 week ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeAre you a tech-savvy customer service superstar? If so, we may have just the role for you! **As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.** **About SkyCity** SkyCity is a...
-
Service Desk Support Analyst
7 days ago
Auckland City, New Zealand Chapman Tripp Full timeChapman Tripp is New Zealand's leading law firm. We work on projects that are helping to define New Zealand's future, and as part of our team, you'll be in the thick of the action. We are looking for a Service Desk Support Analyst to join our national Service Desk team, based in our largest office of Auckland, in the heart of Commercial Bay. You’ll be...
-
Senior Service Desk Analyst
1 week ago
Auckland City, New Zealand SKYCITY Full timeAre you TERRIFIC with customers and would love to work with a close knit team? Then this may be the role for you! **A bit about the role**: The Senior Service Desk Analyst is responsible for collecting information through a staff conversation, accessing support tools, and additional support staff (service resources) if needed. Problems beyond the scope of...
-
Service Desk Analyst
6 days ago
Auckland City, New Zealand T&G Global Full timeAt T&G Global, we’re proud to grow, sell, and deliver fresh produce that connects people to healthier lives and a sustainable future. With over 125 years of history, we’re a global leader in the produce industry. Our Service Desk team play a vital role in ensuring smooth operations across the business, providing the technical expertise to enable our...
-
Service Desk Analyst
1 week ago
Wellington City, New Zealand The Treasury Full time**Utilise and develop your technical and customer service skills!** - _ Busy and varied role where no two days are the same_ - _ Join our fun, dedicated and supportive team_ - 6-month fixed term, full-time position **Mō mātou | About Us** **The Corporate and Shared Service (CSS) directorate **sits within** Te Tai Ōhanga - The Treasury** and plays a lead...
-
Senior Service Desk Engineer
7 days ago
Wellington City, New Zealand H2R Consulting Full time**Location**: Wellington Type: Permanent / Full Time Reference: 662619 Are you an experienced Senior Service Desk Analyst seeking a new career opportunity? Our client, a leading Kiwi MSP is seeking a Senior Service Desk professional to provide a high level of technical expertise across a broad range of customers. - 5+ years in a Technical Service Desk,...
-
Service Desk Support Specialist
5 days ago
Wellington, Wellington, New Zealand Spark New Zealand Full time**About Us**At Spark New Zealand, we're on a mission to help people unleash their potential. We believe in creating an environment where our team members can grow, learn, and thrive.We're currently looking for a talented Service Desk Analyst to join our team!As a Service Desk Analyst, you'll be the first point of contact for our customers, providing...
-
Service Desk Analyst
1 week ago
Wellington City, New Zealand New Zealand Government Full timeUtilise and develop your technical and customer service skills! - Busy and varied role where no two days are the same - Join our fun, dedicated and supportive team - 6-month fixed term, full-time position Mō mātou | About Us The Corporate and Shared Service (CSS) directorate sits within Te Tai Ōhanga - The Treasury and plays a lead role in supporting the...
-
Service Desk Engineer
6 days ago
Auckland City, New Zealand DDS IT Full time**Introduction**: Are you an experienced enterprise level Service Desk Analyst/Engineer looking for your next gig? Then this could be for you! We have a number of open roles for Service Desk Analyst/Engineers for a Permanent or Contract engagement! About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an...
-
IT Help Desk Analyst
4 weeks ago
Auckland City, New Zealand Baker Tilly Staples Rodway Full timeBaker Tilly Staples Rodway is one of New Zealand’s largest independent accounting firms, specialising in Business and Corporate Advisory Services, Audit, Taxation and Human Resources. The success of our business is based on innovative thinking, the opportunity for professional growth, high-calibre people and access to worldwide resources through the Baker...