Customer Manger

4 months ago

Auckland City, New Zealand Kimberly-Clark Full time

**About the Company**:
People have looked to Kimberly-Clark brands for more than 140 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise and Depend improve the lives of people around the world.

Kimberly-Clark proudly leads the world in essentials for a better life.

At Kimberly-Clark New Zealand (KCNZ), we have an opportunity within our Foodstuffs Team, which would be a great next step in your career. The **Customer Manager** is responsible for promoting and developing our Baby Care portfolio within Foodstuffs North Island (FSNI). Reporting to the National Business Manager for Foodstuffs, this position is full time and based in our Head Office in Newmarket, Auckland.

The successful **Customer Manager** will have the ability to plan, analyse, negotiate, control and manage the Baby Care portfolio to ensure that a great balance between sales and profitability is achieved. The individual will be responsible for maintaining trade spend and category guidelines within the nominated categories as well as support and provide coaching to our KCNZ field team to ensure that promotional plans are maximised and brought to life at store level.

**Responsibilities**:

- Plan and implement an effective, accurately costed promotional programme through FSNI for the nominated categories, using Promax software and other promotional planning tools
- Accurately forecast and monitor the required levels of stock to support the promotional programme in place for the Baby Care portfolio
- Monitor and manage trade investment levels to achieve portfolio sales and profitability targets
- Develop strong and effective cross functional relationships with relevant contacts at FSNI and KC and drive the Go To Market Plan (GTM) for the Baby Care portfolio.
- Assist in the development of a strategic business plan for FSNI
- Time spent in field to ensure a strong understanding of store needs and retail dynamics, and to provide KCNZ Territory Managers with the support and coaching required to activate the promotional plan
- Ensure that, through personal example, and ongoing training and coaching, all company safety and asset protection policies are understood and followed and that a safe work environment is provided for all KCNZ team members

**Skills & Experience**:

- FMCG experience in a customer management role (Account or Customer Manager/Key Account Manager
- Territory Management experience would be considered an advantage
- Great planning and organising skills
- Knowledge of Dunnhumby Shop and Aztec IRI
- Naturally inquisitive with a strong analytical capability
- Strong influencing skills with a demonstrated ability to adapt personal style to suit a variety of interpersonal styles

**What’s on offer**:
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.

When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

**To Be Considered**:
In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.

**Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA**

**Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022, and 2023**
- For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law._
- The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position._

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