Product and Performance Manger
6 days ago
Product and Performance Manger
- Full-time
- Engagement type: Permanent - Employee
- Department: Supply Chain and Manufacturing
At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we have been part of Vector Limited, so you know you have the backing of one of New Zealand's largest companies.
**About the role**
In this role you will take ownership for the product lifecycle developing and maintaining products that focusing on addressing customer needs and wants, our environment, and our purpose.
You will be a strong communicator and can build relationships with all internal and external stakeholders, that you interact with throughout the product life cycle. Your collaboration skills will be top notch as you will work closely with the Supply Chain, Manufacturing and Operations teams to drive product development, product testing, technical & training information, and ensure a successful product launch.
You will also be responsible for measuring product performance, by conducting regular reviews and reporting, using the information to identify and resolve problems, drive continuous improvement, and value, and make informed data driven decisions to enhance product features, training needs and customer experience.
As a product expert you will have a strong technical knowledge and background in air-conditioning and ventilation, you will be the first point of contact for enquires and requests for product information and perform initial analysis on new presented opportunities. You will also take the lead in the design, delivery and maintenance of all install and technical manuals and ensure that all teams in the company, are educated and have understanding on our products.
In this fast-paced role, you will need excellent time management to ensure timeframes are met, and you can multi-task, and take initiative, excellent attention to detail is must in this role.
To succeed in this role, we’re looking for someone with:
- Relevant Electrical or HVAC engineering qualification.
- Previous Category or Product Management experience of a technical product.
- Experience with product development and manufacturing will be an advantage.
- Proven commercial acumen and experience.
- Strong communication and interpersonal skills
- Excellent written and oral communications
- Able to develop and implement strategies, initiatives, and purpose.
- Experience in writing reports
- Strong computer skills (experience using Microsoft Dynamics CRM)
- Commitment to health and safety
**What’s on offer**
This is an opportunity not to be missed. At HRV we are committed to our team of over 200 staff, we’re here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us.
We also offer a great range of benefits including:
- Competitive Salary
- Laptop and mobile
- Flexible working arrangements available
- Free Parking
- Paid Birthday Leave - take the day off on us
- Employee Assistance Programme
- Employee Recognition Programme (referral scheme and annual awards)
- HRV Employee Discount off CAIL products
- Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)
- Become a ParaPartner and purchase direct from Panasonic at Friends and Family pricing
HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.
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