Freight Operations Manager

3 months ago


East Tamaki, New Zealand Fisher & Paykel Healthcare Full time

**Learning and development opportunities**:

- **Unique working environment with onsite cafes and free parking**:

- **Work with products that improve patients’ lives.**

We are looking for someone to join the Global Logistics Team as our new Freight Operations Manager. This role will challenge you, but also enable you to work within a supportive and dynamic environment where you can put your stamp on this newly scoped role.

**About the role**:
The Freight Operations Manager is a challenging role where every day is different. In this role you will enjoy supporting the Global Logistics team to effectively manage NZ local freight transportation, and NZ related international freight movement and operations in an agile, customer focused and cost-efficient way to ensure requirements under product supply policy are met.

Your main duties will be:

- Improving freight management with a focus on better operational visibility, general reporting and effective exceptions management in all freight movements
- Improving freight forwarder management, particularly in data quality, KPI management and effective and proactive communication
- Working closely with our international sales offices and global suppliers to establish new freight operation or improve existing freight operation in all aspects
- Responsible for ensuring the smooth operation transition after the freight bench marking and future freight tendering to ensure great operational outcomes.

Other duties include:

- increase capacity for strong local transportation management and optimization
- prepare for future border compliance structure and processes improvement

Health and safety will be critical, as well as the day to day tasks such as optimising internal and external KPI and operational processes, to better meet the needs of the business. Liaising with production teams, deployment team and logistics specialists to manage product flow to meet the demand and achieve plans is another key aspect of this role.

**Benefits**:
This is a critical role which will provide you with the opportunity to have a real impact on the business.
- Enjoy working within a Global Supply chain.
- Develop an in-depth knowledge of Continuous Improvements strategies within F&PHs CI focused culture
- Enjoy our unique campus which provides a world class working environment with onsite cafes and free parking.

**Skills and Experience**:

- Tertiary qualification in Business, operation managementand/or Logistics/Supply Chain
- Strong freight operation or account management experience 5+ years
- Good knowledge of working with customs, MPI and other local border authorities
- Freight forwarder management experience preferred
- Self-motivated, result driven, excellent influencing and negotiation skills
- Ability to think strategically and ability to improve processes and contribute to the wider business processes
- Be able to build great relationships with a wide range of people in all areas of our business
- Strong written and verbal communication skills
- Knowledge of HTS code, customs entry, MPI regulation preferred
- Secure Export Partnership knowledge and experience preferred (but not essential)

At Fisher & Paykel Healthcare we have a passion for making things better, not only for our patients but for our employees. Therefore, it is key that our successful applicant has a real focus on continuous improvement.


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