![Travelex](https://media.trabajo.org/img/noimg.jpg)
Retail Trainer
3 months ago
Role purpose
The Retail Trainer is accountable for updating, coordinating, and delivering learning programs to new and existing team members. Programs ranges from onboarding, sales techniques, customer service, compliance and company protocols, with a combination of facilitator led and on the job training. Furthermore, the role will also be responsible for coaching and mentoring Sales Colleagues, working closely with the Learning and Development Manager, Retail Leaders and Compliance and Assurance Team to support and enhance the capability of the retail team.
Key accountabilities
- Plan and coordinate training sessions ensuring effective organisation and communication with key stakeholders
- Facilitate the onboarding program to new hires via Teams or face to face training
- Provide ongoing support and coaching throughout the new hire probation period to ensure the 30/60/90 new starter pathway is followed and completed
- Supply feedback to leaders and the HR Team on new hire progress and performance
- Train retail colleagues on policies, products and changes when necessary
- Train and coach colleagues on sales techniques and methods to promote our products and services effectively
- Work with Compliance and Assurance to deliver, track and maintain compliance standards and changes. This also includes spot audits on performance, compliance knowledge and procedural understanding.
- Collect and collaborate feedback from key stakeholders to monitor the delivery and quality of training
- Identify training gaps and provide feedback to the L&D Manager, supporting the development of training content and resources
- Develop training plans and provide one on one/group coaching when skills gaps or performance issues are identified
- Develop and manage the training calendar to ensure effective allocation of time and resources to achieve business outcomes
- Support the retail team when required in store
- Create a culture of learning by being the learning ambassador for Travelex, communicating learning opportunities and encouraging participation
Experience, skills and attributes
- High level of communication skills (written and verbal)
- High level of organisation skills with the ability to plan effectively and manage complex training calendars
- Ability to build strong relationships and positively engage relevant stakeholders
- Ability and willingness to travel across our ANZ/NZ network on a regular basis
- Passionate about providing exceptional learning experiences and supporting the growth and development of others
- Demonstrated understanding of adult learning principles
- Able to plan, evaluate and report on learning outcomes
- Energetic and independent self-starter, confident to make decisions effectively in a fast paced and dynamic environment
- Experience in a past paced retail environment is highly desirable
- Experience in facilitation, on the job training, coaching and mentoring is highly desirable
- Experience is Articulate Rise and StoryLine is highly desirable
- Proficient in using Outlook, MS Teams and PowerPoint
-
Field Coach
3 months ago
Auckland City, New Zealand Louis Vuitton Full timePOSTE **About the role** As our in-store **Field Coach**, you are responsible for delivering exceptional training and coaching to our retail teams in order for them to become experts in their field, and ambassadors of the Louis Vuitton way, in terms of brand culture, client experience and our product universe. Your day will be a mixture of: - spending...
-
Supervisor - Manukau
2 weeks ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
Apparel Supervisor
3 months ago
Manukau City, New Zealand JD Sports Full time**Who we are** Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores...
-
Supervisor - Manukau
2 months ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
Casual Sales Assistant
3 months ago
Manukau City, New Zealand JD Sports Full time**Who we are** Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores...
-
Department Manager
3 months ago
Manukau City, New Zealand JD Sports Full time**Who we are** Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores...
-
Casual Sales Assistant
3 months ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers',_** JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
Sales Assistant
3 months ago
Manukau City, New Zealand JD Sports Full time**Who We Are** Known best as the_ _**_'_**_King of Trainers'_, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports established itself in the Australian market and has since expanded to over 28 stores across NSW, VIC, QLD and WA. With over 500 stores in a number...
-
Department Manager
3 months ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
Casual Sales Assistant
3 months ago
Manukau City, New Zealand JD Sports Full time**Who We Are** Known best as the 'King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 50+ stores in NSW, VIC, QLD, WA and SA with more to come! With a combined total of...
-
Assistant Store Manager
3 months ago
Manukau City, New Zealand JD Sports Full time**Who are we?** Known best as the_ '_**_Undisputed King of Trainers'_**, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 40+ stores in NSW, VIC, QLD, WA and SA with many more to come!...
-
Store Manager- Manukau
1 month ago
Manukau City, New Zealand JD Sports Full time**Who are we** Known best as the_ '_**_Undisputed King of Trainers'_**, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 40+ stores in NSW, VIC, QLD, WA and SA with many more to come!...
-
Supervisor - Manukau
3 months ago
Manukau City, New Zealand JD Sports Full time**About Us** Known best as the 'King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 50+ stores in NSW, VIC, QLD, WA and SA with more to come! With a combined total of...
-
Back of House Supervisor
3 months ago
Manukau City, New Zealand JD Sports Full time**About Us** Known best as the 'King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 50+ stores in NSW, VIC, QLD, WA and SA with more to come! With a combined total of...
-
Junior Visual Merchandiser
3 months ago
Manukau City, New Zealand JD Sports Full time**Who We Are** Known best as the 'Undisputed King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 50 stores in NSW, VIC, QLD, WA and SA with many more to come! With a...
-
Assistant Store Manager
3 months ago
Manukau City, New Zealand JD Sports Full time**Who We Are** Known best as the_ '_**_Undisputed King of Trainers'_**, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 40+ stores in NSW, VIC, QLD, WA and SA with many more to come!...
-
3ic - Manukau
3 months ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
Pos Supervisor
4 days ago
Auckland City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the**_ 'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...
-
3ic - Manukau
3 months ago
Manukau City, New Zealand JD Sports Full time**Who We Are** Known best as the 'Undisputed King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel. In 2017, JD Sports first established itself in the Australian market and has since expanded to 50 stores in NSW, VIC, QLD, WA and SA with many more to come! With a...
-
Back of House Manager
3 months ago
Manukau City, New Zealand JD Sports Full time**WHO WE ARE** Known best as the** **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...