Assistant Night Manager Intercontinental Wellington
6 days ago
**About us**
- **Genuine opportunity to grow and take your next steps with a global company**:
- **Free duty meals and laundered uniform**:
- **Access to discounts at IHG hotels all around the world**
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
InterContinental Wellington is looking for an Assistant Night Manager to join our fantastic Front Office Team.
**Your day to day**
We're looking for someone to be involved in working with the Night Manager to lead the team to deliver exceptional guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel.
- You will be working across departments, such as room service and front office operations, to ensure guests’ experiences are not only personalized but also exceeding their expectations.
- You will work alongside the Night Manager to grow your team and may be required to supervise Night Manager shifts when the manager is absent.
- You will also be fully conversant with all hotel emergency procedures.
- You will be required to work a variety of shifts including but not limited to weekends and Public Holidays.
This role is ideal for a competent and passionate junior manager/team leader/supervisor looking to build their capability and skills within a fast paced, dynamic, learning and development focused hotel environment.
**What we need from you**
- A vibrant personality and the confidence to build relationships with guests and colleagues
- Minimum 2 years’ experience in a hotel front office department with a minimum 1 year experience in a leadership/ supervisory role
- Ability to train and relay information to the team
- Strong problem-solving skills and an ability to multi task
- Previous experience using Opera, Micros and Microsoft Office
- Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays
- Bachelor's degree or Diploma in hotel management, hotel administration or equivalent experience
- General Managers Certificate and current First aid Certificate is desirable
**What we offer**
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:
- paid birthday leave
- full training provided
- daily laundered uniform
- additional parental leave benefits
- flexible work options
- proactive health days
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
Job Reference: EMEAA38461
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