Client Services Hub Assistant
4 weeks ago
Casual
- Contract Type: Casual
- Campus: Auckland City Campus
- Position Number: 55563543
- UoA Department Name: Student Hub
**Company Description**:
**Waipapa Taumata Rau** **| The University of Auckland**
The University of Auckland creates globally transformative impacts through our distinctive strengths in world leading research, scholarship, teaching and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.
**Te Whiwhinga mahi | The opportunity**
We seek enthusiastic and engaging customer services reps to join our Student Hubs as Casual Assistants.
Our team is the physical front door to the University, and we are responsible for providing high-quality, customer-focused services to our students, enabling them to successfully navigate critical steps of the student journey. This includes connecting students to self-service options and referring them to specialist staff and services as required.
For more detailed information, please view the position description.
**Positions and Locations**:
**Start date and training**:
Contracts commence from the beginning of October 2023.
On-the-job paid training will be provided in the first two weeks of October, and completion of all training modules is required.
**Pay rate**:
The hourly rate for this position ranges from $23.01 to $25.32 per hour + Holiday pay
**He kōrero mōu | About you**
- Excellent communication skills
- Problem solving skills
- Customer-focussed
- Excellent IT skills
- The ability to work independently, and as part of a team
We work in a fast-paced environment, so the ability to be flexible, efficient, and organised is a must. As we are a large and complex organisation, relevant experience in the tertiary sector will be considered favourably but not essential.
**Ngā āhuatanga kei a mātou | What we offer**
The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.
The University is committed to providing an excellent working environment through the following:
- Flexible employment practices (including working from home and flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks' annual leave
In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.
For more information, please visit Staff Benefits.
**Me pēhea te tuku tono | How to apply**
**Additional Information**:
**_ Equity_
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