Account Manager
7 days ago
**About the company**
At Carters, our values are at the heart of everything we do - working together as One Team, with a Customer Focused approach, consistently Driving for Results while demonstrating Integrity and Trust and encouraging everyone to Be Safe. As a leading supplier to the building industry, it is the key to our success in partnering with those who build and construct our country, and is also what attracts people to want to work for Carters.
**About the role**
As an Account Manager, based in Palmerston North, you'll manage an established ledger of Residential, Commercial and Group Home customers.
Your main focus is on customer retention by maintaining strong customer relationships, and 10% focus on new business development through prospecting, networking and relationship building.
You'll manage your call cycle ensuring results driven engagements with customers on building sites, identifying opportunities and understanding your customers' builds and anticipating what they need next.
You will develop and maintain supplier relationships to ensure we provide complete solutions and packages for customers.
You will be heavily involved in the entire sales process, collaborating with internal teams around stock availability, delivery times and pricing to ensure customer needs are met and issues resolved in a timely manner.
**Skills & Experience**
- Solid planning and organisational skills
- A proven sales and relationship management track record
- An eye for emerging markets
- Highly self-motivated with exceptional work ethic
- Strong commercial adaptability and agility
- Solutions-focused
- Building or trade industry knowledge is advantageous
**What we offer**
In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We offer:
- A competitive base salary plus incentives, Vehicle, laptop & mobile
- 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
- We also pay for your Southern Cross Health Insurance
- Training, development, coaching and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores
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