Director, Head of People

3 days ago

Auckland City, New Zealand Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
The Visa Spend Clarity Enterprise (VSCE) business unit has its history in the global software-as-a-service product company (Fraedom), acquired by Visa in 2019. The cross-functional business unit focuses on designing, building and selling solutions to support Visa's aspirations to diversify revenue by growing value-added services and new payment flows. VSCE sits within the Visa Business Solutions organization and supports VBS efforts to bring world-class payment and value-added services solutions to the B2B segment. The team of 350 people, primarily located in Auckland, New Zealand, with mainly software development and product management capabilities operates within mature agile disciplines.

The People team are a commercially focused team that translates business objectives to talent priorities. We are comfortable navigating challenging forces in the dynamic payments space and are able to operate in a fast-paced environment with significant change. We work hand-in-hand with various stakeholders of the People Team for successful planning and delivery of talent programs and services to the business.

Based in Auckland, New Zealand, the successful applicant will play a critical role as a key member of both the Asia Pacific Visa People Leadership Team and VSCE Leadership Team. You will have a dual reporting line to both the Head of People, AP, as well as the Head of Technology for VSCE

**What a Director - Head of People does at Visa**:

- Define and execute a multi-year people strategy roadmap in tandem with business goals
- Act as a strategic thought partner to senior leadership focused on broad-based and transformational human capital strategies designed to attract, develop and retain the very best innovative talent in the business
- Develop and execute best practices to promote employee engagement and to enable a high-performing workforce to contribute to Visa’s strategic growth.
- Lead, grow and develop a diverse team of high performing individuals
- Consistently measure effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes
- Foster a culture of innovation, in an environment that requires high levels of scalability, security and reliability
- Collaborate with People Centers of Excellences and other People Business Partners to deliver on an integrated talent agenda for the business

**Why this is important to Visa**

The People Team works closely with the business to develop, reinforce, and change the culture of the organization. We are an agent of continuous transformation, shaping processes and culture that together make Visa a great place to work. Everything you do will impact on our business and culture at Visa directly and indirectly.

**Qualifications**:
**What you will need**:

- 12-15 years of demonstrable track record within talent management, leadership development, employee engagement, cultural change, organizational design, change management, etc.
- Experience leading large scale, complex technology organizations with an Agile methodology
- Demonstrable experience in leading a diverse team
- Demonstrate a future-forward mindset that lends to a culture of innovation and best practices with tech talent
- Proven ability to operate strategically while having a hands-on approach to managing HR Operations in markets
- Ability to manage medium to enterprise-wide projects/initiatives independently
- Successful implementation of operational and strategic programs and processes across dispersed groups
- Strong influencing and interpersonal skills, honed in a demanding and high performing work environment

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

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