Executive Housekeeper Holiday Inn Auckland Airport

3 months ago

Auckland City, New Zealand Holiday Inn Full time

Every room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

**A little taste of your day-to-day**:
Every day is different, but you’ll mostly be:

- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives
- Helping to refine and prepare budgets that help us maximise profitability
- Addressing special requests for guests, VIPs, repeat guests and VIP loyalty members
- Assisting with deep cleaning projects and assisting the team during busy periods
- Ensuring a fair allocation of rooms for the team throughout the day
- Managing the roster to keep in line with business needs and employee contracts
- Educating all team members on the importance of remaining compliant with room cleanliness standards

**What We need from you**:

- Excellent communication and strong interpersonal skills
- Minimum of 3+ years in a supervisory role across the rooms division of a hotel (Housekeeping or Front Office)
- Ability to be flexible with days and hours - we are a 24/7 operating business so weekends and public holidays are key
- Ability to clearly articulate room cleanliness standards and goals with the wider housekeeping team

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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