System Support Engineer, Data
6 months ago
Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it
**Te whiwhinga mahi | The Opportunity**
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There will be a requirement to participate in the out of hours roster to provide support, technical diagnostics, and resolution of critical/high priority incidents.
**Mōu | About you**
We have a complex network so a good understanding of networking and how all the components fit together would be valuable. You are proactive and have both the motivation and drive with a strong customer service orientation.
Change control is a key element to this role so if you are able to bring experience in change documentation and are comfortable discussing and presenting this in peer review sessions and District Review Forums, you will thrive in this role.
Together, we're shaping the future of Health. If you're ready to make a valuable contribution, we invite you to be part of our team.
**Ngā pūkenga me ngā wheako | Skills and experience**
- A relevant tertiary qualification and/or equivalent experience with evidence of post tertiary study in relevant areas, or Professional certification in relevant areas.
- Three years' experience within a related technology environment.
- Proven experience with systems planning, security principles, and general software management best practices.
- The ability to conduct research into systems issues and products as required.
**Ka kawea e koe | You will bring**:
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world**
Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.
**Nau mai, uru mai | Come and join us**
When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations.
Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.
**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**
**Me pēhea te tuku tono | How to apply
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