Quality Business Partner

6 months ago


Auckland City, New Zealand NZ Blood Service (NZBS) Full time

Opportunity to contribute to development of quality system
- Organisation in growth phase
- Full time, permanent - Auckland, Wellington or Christchurch

**About New Zealand Blood Service**

New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate their time, blood and plasma to us for free. In addition to our vein-to-vein service in transfusion we also provide national services in organ transplantation, cellular therapies and tissue banking. We exist to ensure the efficient delivery of safe blood and tissue products on a time critical basis throughout New Zealand and through the generosity of our donors, we are able to help save lives.

Our shared values are at the heart of our organisation's culture and guide our behaviour each and every day. These values inspire, motivate and drive us to provide the very best service to the New Zealand public.

Watch this video to see what our people say about the NZBS values they admire the most.

The Quality and Regulatory Affairs (QRA) Directorate is a core team within the organisation, supporting and advising across all functions on quality and compliance issues. NZBS work to Good Practice Guidelines (GMP/GLP/GDP) and are licensed by Medsafe and our laboratories to ISO15189 IANZ accreditation. With the appointment of a new QRA Senior Leadership team and the exciting ambition of the organisation this team is growing and are now recruiting the following role.

**How you'll make impact**

As a Quality Business Partner, you will be responsible for providing general quality support and advice to the organisation and be the first port of call for queries about quality-related matters. This hands-on position provides day to day advice and guidance on quality and regulatory issues to our teams. You will be based in either Auckland, Wellington, or Christchurch, with regular travel between all our regions to support teams located there. You will also be a quality lead for one or more functional area(s) of the organisation.

More specifically you will be:

- Supporting operational teams in working within a GxP environment
- Conducting internal and external audits
- Facilitating audits of NZBS by external parties, e.g. Medsafe
- Reviewing and closing incidents
- Providing quality approval of controlled documents
- Presenting GMP and other training, e.g. incident management

A key aspect of this role will be helping your colleagues to find improvement opportunities by conducting internal audits and assisting in the investigation of serious incidents. You will also provide guidance for changes and validations. Additionally, you will contribute to the development of the national quality system and support operational projects as they arise.

**About you**

Are you somebody with an eye for detail who likes to build relationships with a range of people across the organisation and interested in learning more about what happens in NZBS? If so, we have a great learning opportunity for you.

To be successful in this role you will be a self-directed individual with well-developed interpersonal skills, strong IT skills and have a tertiary qualification in a science or health related discipline. Ideally, you will have at least 2 years' experience working in a regulated environment.

**What we offer**
- An opportunity to challenge yourself and learn in a new environment
- Be part of shaping the future of a unique health organisation in New Zealand
- Work in a collaborative team focused on continuous improvement, quality, and efficiency



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