Business Operations Manager

7 months ago


Auckland City, New Zealand MoleMap Australia & New Zealand Full time

Over 20 years ago, MoleMap’s New Zealand founders pioneered a life-changing new system to detect melanoma. They recognised that many skin cancers were being missed in routine skin checks, because doctors simply didn’t have the technology or training to detect melanoma early.

They created MoleMap: the unique skin-mapping system that’s designed to track changes in the skin over time. MoleMap has almost 100 clinics throughout New Zealand and Australia. And these days, experts around the world use the accuracy of MoleMap’s skin surveillance system and data to further advance melanoma research, educate other specialists and, ultimately, to _protect lives_.

An exciting opportunity has arisen for an experienced, passionate and dedicated Business Operations Manager to drive results at this growing business.

This role reports directly to the Chief Operations Officer and is responsible for driving operational efficient and ensuring optimal resource allocation to support the growth and success of our New Zealand clinics. This hybrid role is Auckland based and includes regular travel.

**Your responsibilities**:
Foster effective communication and collaboration with clinic managers, regional teams, and other stakeholder to ensure seamless operations and achievement of targets.

Act as a liaison between the New Zealand clinics and the central support functions, providing feedback and insights to inform decision-making and improve the customer experience.

Analyse financial data and identify opportunities to improve financial performance, maximise revenue and minimise costs.

Develop and implement capacity planning strategies to ensure clinics are adequately resourced and optimised to meet patient needs.

Ensure adequate staffing levels are maintained across clinics, aligning with patient demand and business objectives.

Strong, effective and positive leadership skills with the ability to support, motivate, mentor effectively manage and communicate.

A proven experience in operations management, financial analysis and financial principles.

Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable & profitable business.

Collaborative leadership skills, prioritising partnerships both internally and externally.

Proficiency in using data analysis tools and software.

Knowledge of clinic operations in a hub and spoke model is desirable.

Apply:
**_ Applicants for this position should have NZ residency or a valid NZ work visa_


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