Account Partner Director

7 months ago

Auckland City, New Zealand Salesforce Full time

Job Category

Customer Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**Department Description**

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

**Role Description**

The Professional Services Account Partner Director is a consultative and strategic sales professional **. **The AP Director sells the full portfolio of Professional Service’s offerings to new and existing customers.
Account Partners must be strategic problem solvers with strong commercial skills and have the ability to craft visions and services propositions that drive customer value through clearly defined outcomes. They will be expected to understand and lead our customers throughout their Customer 360 lifecycle partnered with our colleagues in license sales and Customer Success.

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

**Your Impact**

The AP Director is committed to earning the right to be an advisor to the customer, with the primary goal of helping customers quickly generate significant value from their Salesforce investment.
The primary measurement of success for this role will be annual sales bookings (aka closed business) and bid margin aligned with agreed goals, targets, and quotas.

To be successful in the role you:

- Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap
- Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for clients and prospects
- Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes
- Engage and present to customers, especially at C-Level **, **using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
- Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the Salesforce Platform
- Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes
- Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth
- Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas
- Be a recognized role model for collaboration, understanding, and overall business results

**Basic Requirements**
- Have a professional sales background or blended consultative sales and project delivery background
- Have experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program
- Present business value led pitches and effectively negotiate terms aligned with margin targets
- Can exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance
- Recognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer’s needs and fundamentally building trust in the relationship

**Preferred Requirements**
- Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota
- Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment
- Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a truste

  • Account Director

    6 months ago

    Auckland City, New Zealand The Creative Store Full time

    Our client is one of Aotearoa’s most unique and dynamic agencies, an independent creative and digital studio with the vision to be Aotearoa’s most innovative digital storyteller, that vision demands passion and commitment from their team. They want to deliver award-winning work for their partners, building gutsy brands, behavior changing digital products...

  • Account Director

    2 weeks ago

    Invercargill City, New Zealand Stuff Full time

    Agency Account Management (Advertising, Arts & Media) Full time Add expected salary to your profile for insights We're actively seeking a strategic individual to join our vibrant team situated in the heart ofInvercargill . If you're motivated by innovation, thrive on building trusted relationships, and have a penchant for nurturing client partnerships in...

  • Account Director

    2 months ago

    Auckland City, New Zealand Dynata Full time

    Position Summary An exciting opportunity exists for an Account Director to join our ANZ Sales Team on a Fixed Term, 14-month contract basis. The Account Director is an individual contributor (with opportunity to manage a team) that is responsible for the development and implementation of sales strategies and practices for its market by delivering sales...

  • Senior Account Director

    3 days ago

    Auckland, New Zealand Gather Creative Recruitment Full time

    Agency Account Management (Advertising, Arts & Media)Full time Our client is a small independent creative agency based in Auckland city. They are searching for a senior level Account Director to lead their client service offering, supported by the agency’s Managing Director. You’ll be managing a diverse portfolio of clients, working across projects...

  • Senior Account Director

    4 days ago

    Auckland, New Zealand Gather Creative Recruitment Full time

    Agency Account Management (Advertising, Arts & Media) Full time Our client is a small independent creative agency based in Auckland city. They are searching for a senior level Account Director to lead their client service offering, supported by the agency’s Managing Director. You’ll be managing a diverse portfolio of clients, working across projects...

  • Director of Finance

    6 months ago

    Auckland City, New Zealand Cozymeal Full time

    Discover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use...

  • Account Director

    6 days ago

    Auckland City, New Zealand InfoSum Full time

    InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a...

  • Essencemediacom | Account Director

    1 month ago

    Auckland, New Zealand MediaCom Full time

    A truly global network with 120 offices and over 10,000 people operating in 96 markets, we are a new type of agency that creates breakthroughs for brands. We discover the breakthroughs that brands need to win. The discoveries, experiences, invention, integration, and impact that will make a difference to their business. We are built to keep pace with change,...

  • Greenhouse New Zealand

    8 months ago

    Auckland City, New Zealand M&C Saatchi Group Full time

    **Work options**: Hybrid **About Greenhouse** Greenhouse is a part of Woolworths’s centre of creative excellence. Powered by specialist capabilities. Together, we grow ideas. Collaboration is at the heart of all we do. As a creative partner to Woolworths, Greenhouse is a bespoke integrated business. At the heart of everything we do is one purpose - to...

  • Senior Account Director

    2 days ago

    Auckland, New Zealand Gather Creative Recruitment Full time

    Agency Account Management (Advertising, Arts & Media)Full timeOur client is a small independent creative agency based in Auckland city. They are searching for a senior level Account Director to lead their client service offering, supported by the agency's Managing Director.You'll be managing a diverse portfolio of clients, working across projects ranging...

  • Social Account Director

    6 months ago

    Auckland City, New Zealand OMD NZ Full time

    Why choose us? Culture The culture at Fuse/OMD NZ is simply one of a kind. We have a culture that we're very proud of over here in Mt Eden, with plenty of initiatives and events throughout the year which constantly creates a buzz around the office as well as strong bonds between employees. Flexible Working Flexible working is built on trust and open...

  • Partner Success Associate

    7 months ago

    Auckland City, New Zealand Uber Full time

    **#GreatMindsDon'tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person who can do the job, but a unique individual who can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About The...

  • Group Account Director

    6 months ago

    Auckland City, New Zealand Dentsu Aegis Network Full time

    The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively...

  • Account Director

    2 months ago

    Auckland, New Zealand Vodafone New Zealand Limited Full time

    At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most Attractive Employers in New Zealand within the...

  • Director, of Global Account Management

    6 months ago

    Wellington City, New Zealand SIRVA Full time

    The Director, of Global Account Management is directly responsible for managing both the domestic and international client relations and account strategy. This position must exemplify all of Sirva’s core values at all times. Open to all locations across APAC RESPONSIBILITIES 40% - Responsible for managing domestic and international client relations,...

  • Account Director

    6 months ago

    Auckland City, New Zealand Stuff Full time

    Are you a strategic, results-driven professional ready to make a mark as a sales leader? We're seeking an Account Director to join our team in Auckland. **Your Role**: As an Account Director, you'll be responsible for managing an existing portfolio of Auckland clients and driving new business growth. You'll collaborate with some of New Zealand's top brands,...

  • Key Account Director, New Zealand

    6 months ago

    Auckland City, New Zealand Uber Full time

    **#GreatMindsDon'tThinkAlike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts! **About The...

  • Account Director

    11 hours ago

    Auckland, New Zealand Infosum Full time

    InfoSum is the world's leading data collaboration platform, providing solutions to the world's largest enterprises to allow collaboration across data sources and deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. As a...

  • Account Director

    2 days ago

    Auckland, New Zealand Infosum Full time

    InfoSum is the world's leading data collaboration platform, providing solutions to the world's largest enterprises to allow collaboration across data sources and deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. As a...

  • Account Director

    6 months ago

    Auckland City, New Zealand FCB Full time

    Location: Auckland - Employment type: Full time - Strategic Thinker - Full service advertising agency - Creative / Brand More details Suiting: Account Director : FCB Auckland Office Account Management/Client Service High profile portfolio FCB Aotearoa are seeking an Account Director (Client Service) in our Account Management Team, Auckland. This role...