Nz Deposit Specialist

7 months ago

Auckland City, New Zealand Rabobank Full time

Job Overview & Purpose:
The Deposit Specialist, reports to the Senior Product Manager and assists managing and growing deposit only clients through the Key Account Services (KAS) channel. KAS is responsible for the development and growth of the indirect deposits via financial intermediaries (platforms primarily) through the Rabobank Online Savings (ROS) channel. KAS is also responsible for larger deposit only clients through Country Banking (deposits generally over $5m).

The role will also provide product oversight and support where required to the Senior Product Manager.

The role will have close alignment to compliance and operations to provide assurance of onboarding and ongoing customer due diligence requirements are met.

Context of Job:
Globally, Rabobank has clients in more than 35 countries, served through Rabobank’s global office network and online platforms. Its clientele includes the largest multinationals, top financial institutions but also local retail clients. Rabobank New Zealand employs approximately 300 employees in New Zealand.
As a global cooperative, Rabobank’s purpose is to enable clients to feed the world and sustainably achieve their goals and aspirations. Rabobank’s vision is to own the Food and Agribusiness space, enabled through six strategic priorities:
1. Understand our clients and the value chain to add maximum value;
2. Leverage our knowledge to drive our impact;
3. Grow our business;
4. Be commercial and in control;
5. Empower employees who live the standards; and
6. Execute fast and efficiently."

Key Responsibilities and Accountabilities:

- Relationship management of deposit only clients ($5m plus) and intermediary deposits alongside the Senior Product Manager (Deposits)
- Provide pricing quotes for deposits (when non-standard)
- Maintenance of processes, authorised signatory lists and supporting documentation and forms for deposit only clients
- Oversight of operational functions for these clients providing assurance this is being done correctly and in a timely way. Follow up and escalate if completion of daily administrative tasks associated with managing the existing client portfolio are not fulfilled
- Development, deployment and ongoing management of external client communications for KAS clients
- Working closely with the Compliance, Legal, Operations and Operational Risk to provide assurance we have appropriate controls in place to manage specific risks/agreements associated with the platforms.
- Manage contracts/agreements with platforms for Rabobank
- Understanding of local and global ALM/CFT legislation
- Supporting the Senior Product Manager with any other product initiatives as required
- Working with the wider Products and Deposits team on current initiatives and projects
- Delegate as Client Owner for Rabobank Online Savings at the Client Committee
- Other duties as required

Conduct

Uphold the Rabobank Values, behaviour, Code of Conduct and Treating Clients Fairly principles to deliver fair and transparent outcomes for our clients and community through our daily behaviours, practices, processes and controls.

Qualifications:
Essential:

- Bachelor's Degree or Equivalent

Desirable:

- Preference for Financial, business, economics or other related undergraduate degree. Experience:

- 2-plus years in the banking or financial services industries,
- Knowledge of New Zealand banking sector
- Excellent written and verbal communication skills

Knowledge:

- Understanding on systems and processes related to banking
- Demonstrate business acumen
- Continuously improve expert knowledge in own profession, while staying up to date with trends in the industry
- Ability to work as part of a team and demonstrate high levels of initiative
- Ability to identify strategic opportunities and negotiate mutually beneficial outcomes
- Ability to analyse and produce reports and statistics and identify trends and issues
- Excellent numeric accuracy
- Proven ability to meet defined targets
- Exceptional communication skills, both written and verbal. Skills:
Communicate (verbal, nonverbal written or in presentation) in concise, clear and transparent manner
- Demonstrate a passion for customer service excellence
- Anticipate and act on customer needs quickly and effectively
- Eliminate barriers limiting organisational performance
- Continually strive to improve performance and results
- Pursue work with energy, drive and commitment
- Excellent written and verbal communication and the ability to verbally communicate technical concepts in plain English.
- Strong relationship management skills and an ability to develop good rapport
- The ability to make decisions in a commercial environment
- Well-developed influencing skills and the ability to co-ordinate professional teams, influence outcomes and work in partnership with staff
- Ability to develop and maintain relationships with internal clients across various business units
- Ability to provide internal consulting services to a

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