Travel Clerk

4 weeks ago


Auckland City, New Zealand MASTER TRAVEL GROUP LIMITED Full time

Employment Location (or multiple Locations): Auckland

Job Title: Travel Clerk

Vacancy number: 5

Employment type: Permanent full time

Minimum guaranteed hours of work per week: 30 hours

Maximum hours of work per week: 50 hours

Minimum hourly rate (low salary range): $29.66/hour

Maximum hourly rate (high salary range): $30/hour

Master Travel Group Limited (MTG) was established in 2005, primarily engaged in the inbound tourism business in Australia and New Zealand. Since its inception, the company has adhered to the business philosophy of 'Sincere hospitality, mutual prosperity with the industry,' actively exploring new opportunities. With strong support from government organizations, social organizations, and individuals from various sectors, the company's business has continuously expanded, making it a leading enterprise with a unique reputation in the tourism industry of Australia and New Zealand. Currently, MTG has a stable business foundation and a highly skilled team of employees, with widely recognized reception capabilities and service quality in the industry.

**About the role**:
Are you passionate about the Inbound tourism industry? Are you ready to come back to the industry you love? Do you want to be a part of New Zealand leading Inbound Tour Operator?

Located in Albany Auckland and working in our Inbound division, your role will be to wow our customers by using your tour operation and customer service skills to craft the perfect holiday.

As a Travel Clerk, you will help our clients to plan and create unforgettable holidays for their customers.

**Key Responsibilities**

As a Travel Clerk, you will be responsible for:

- Liaising with our local supplier partners to facilitate the confirmation of our bookings.
- Ensuring ongoing communication with our overseas trade partners and individual customers in a timely manner, mindful of the time differences.
- Creating travel experiences for our clients and their customers to enjoy.
- Preparing customised itineraries to suit the clients’ preferences and budget.
- Issuing invoices for our overseas trade partners and individual customers
- Coordinating with local tour guides, drivers and overseas tour escorts to ensure a smoothy operation.

l No work experience is required. We will provide on-the-job training. You only need to be willing to learn. However, inbound experience in the travel industry will be preferrable.

l Ability to multitask, prioritise and manage time effectively

l Be a team player but also able to work independently

**Master Travel Employee Benefits**
- Staff discounts on travel including international airfare.
- Opportunities for discounted family travel
- Career progression and support
- Learning and Upskilling opportunities
- Onsite parking in the current office location.

Application closes on 5pm, 19 March 2024.


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