Clinic Manager

2 weeks ago


Hamilton, New Zealand LCNZ THE BASE Full time

At Laser Clinics New Zealand, we are dedicated to fostering a diverse and inclusive workplace culture where individuals can thrive. As the largest cosmetic clinic globally, specialising in Laser Hair Removal, advanced skin treatments, cosmetic injectables, and body sculpting. Our tailored approach ensures every client achieves their desired results, leaving our clinics satisfied and confident.

**THE ROLE**

As the Clinic Manager at **Laser Clinics The Base**, you will play a pivotal role in leading, coaching, and driving the performance of your team and clinic business. You will be responsible for ensuring exceptional service delivery, meeting financial targets, and fostering a culture of continuous improvement.

**ROLE & RESPONSIBILITIES**
- Lead and perform skin, laser, and Skinstitut treatments
- Meet financial targets for sales, conversion, product attachment, and labour productivity
- Assess and address performance gaps in each treatment category
- Coach team members to achieve and exceed KPIs
- Manage staffing requirements to ensure optimal coverage and productivity
- Uphold our Customer Value Proposition
- Foster a culture of feedback and performance improvement
- Oversee marketing promotions and campaign execution
- Manage financial aspects including payroll, time, attendance, and invoices
- Drive operational excellence and retail disciplines

**ABOUT YOU**
- Formal Beauty Qualification (minimum Level 4, ideally Graduate Diploma.)
- Experience in Advanced Aesthetics, Laser, or equivalent
- Minimum 3 years of experience in Advanced Beauty
- Previous experience in team leadership preferred
- Proven ability to motivate staff to achieve KPI targets
- Strong communication skills and a positive team culture driver
- Ability to thrive in a high-volume, fast-paced environment
- High computer literacy

**PERKS**
- Generous discounts on treatments and products
- Monthly incentives and opportunities to earn bonuses
- Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year
- Access to our Employee Assistance Program
- Amazing careers pathways through our ever-growing 200+ clinics worldwide

**CAREERS TAILORED TO YOU**

Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments. Our business comprises of laser hair removal, cosmetic injectables, advanced skin treatments, and the high-performing skincare brand, Skinstitut.

**HOW TO APPLY**

laserclinicsnewzealand.co.nz/careers


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