Customer Service Representative

1 week ago


Hawke's Bay, New Zealand Universal Business Team Full time

The Company
One of NZ's largest distributors of fasteners, bolts, nuts and washers. FastTrade run a well-respected trade shop in Hastings. They are known for their vast range of products and their dedicated team, committed to going above and beyond to provide exceptional product and service excellence to their customers.
The Role
This is a fantastic opportunity to join a kiwi owned business where you will be a valued part of their close-knit team. You will be responsible for assisting with general enquiries, processing orders and supporting sales across the business. You will be driven to go above and beyond to provide an exceptional customer service experience while you grow your professional skills and knowledge within the business.

**Key responsibilities will include**:

- Supporting and advising customers in the trade store
- Assisting in keeping the shop and keeping the shop tidy and presentable
- Picking and packing when the warehouse needs support

What are we looking for?
- Self-motivated individual with a positive attitude
- Excellent communication skills and the confidence to engage with all customers
- An organised and efficient working manner with strong attention to detail
- A customer service background within a retail, hospitality or trade sales environment is highly advantageous
- Valid NZ driver's licence and a reasonable level of fitness is required

What is in it for you?
- Consistent working hours with weekends free
- Competitive salary
- Long-term growth within the business
- Opportunity to become part of a positive team culture



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