Postal Team Leader

7 months ago

Hamilton, New Zealand NZ Document Exchange Full time

**We have an exciting opportunity to join our team as Postal Delivery Team Leader.**

A great advancement if you are looking to increase your skillset and make a difference to support building a successful delivery network.

**Here's what you'll do**

As Postal team leader, you will ensure all company health and safety policies/processes are up to date and implemented. Manage day-to-day operational performance. Review and allocate run/mail changes where necessary in conjunction with the Delivery Team Leader to ensure mail delivery standards are maintained.

The key accountabilities of the role will include but are not limited to the following:

- Ensure safety is the top priority in the workplace.
- Ensure training development is carried out for newly recruited staff as well as existing staff.
- Manage/deal with all issues pertaining to the local Core/Postal sort and delivery operation in a professional manner.
- Monitor and mentor your team, providing leadership and direction focusing on achieving 'premier' service for all customers.
- Ensure compliance with the company policies and procedures.
- Maintain a focus on continuous improvement in regards to cost-efficiency with a good grasp on KPIs and service deadlines

**What we're looking for**

A positive and enthusiastic team player who thrives on challenges and change, our business is rolling out technological upgrades and you would be an ambassador for these. You will demonstrate a client-focused attitude, needing strong attention to detail and excellent communication skills both verbal and written.
- Take responsibility for Health and Safety in the workplace.
- A motivated individual who is able to set direction, motivate, and recognize high performance across the team
- Effective communication with internal and external customers and suppliers.
- Step in to help resolve any customer or team issues
- Self-motivated achiever who uses initiative and creates ideas to grow the business and well as identify areas for improvement.
- Highly organized with strong time management skills, mail volumes are variable. The hours are mostly between **4pm and 12 am Monday to Friday** however there will be nights as late as 3 am or days as early as 3pm
- Ability to resolve client/customer problems in a helpful, non-confrontational manner.
- Flexible and adaptable relative to business requirements
- Experience in managing a team
- A good understanding of the Microsoft office suite; the role involves data entry

**Working at DX Mail**

At DX Mail, we have an inclusive work environment and actively embrace people's diversity, ideas, talents, and experiences. Our vision and values are at the heart of all that we do, with a team genuinely committed to creating millions of moments of happiness and possibilities for our employees - just as we are for our customers.

If you're looking for a role that provides advancement opportunities, we offer upskilling and training. The majority of our executive team started in entry-level roles This is a great place to build a career while gaining hands-on leadership experience.

In addition, you have access to our discounted medical insurance, and the Employment Assistance Programme (EAP). We also have employee rewards because we recognises our teams' dedication, commitment, and service. Then there's the fun stuff like barbeques, sports, and social gatherings.

**Come and join us**
- Applicants for this position need to be eligible to work in New Zealand, NZ citizenship, NZ residency or a valid NZ work visa. The role is based in our Hamilton depot off Kahikatea in Melville._
- DX Mail is committed to ensuring a safe and healthy work environment. Therefore, you will be required to pass a drug test and MOJ security check. We will require evidence at the pre-employment stage of our recruitment process._

Schedule:

- Afternoon shift
- Evening shift

Application Question(s):

- Are you willing to undergo pre-employment checks?
- What best describes your right to work in New Zealand?
- Are you available to work Full-time, Monday to Friday, 4 pm to 12 am?

**Experience**:

- People Management: 1 year (required)

Licence/Certification:

- Class 1 Driver Licence (required)

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