Team Manager

4 days ago


Christchurch, New Zealand NZ Post Full time

Mō te Datam - about Datam
Working at Datam - the standalone customer communications arm of NZ Post - you'll join one of the largest customer communications management businesses in New Zealand.
Kōrero mō te tūranga - About the role
Datam has two production sites - this role covers a vacancy in our Christchurch Production Facility, due to an internal promotion. This role covers a shift from 7am until 3:30pm Mon-Fri, with some flexbility to support other shifts from time to time as needed.
Reporting to our Christchurch Operations Manager, this is a key role which has a “hands on” approach to the workflow and coordination of the team during the day shift. There are 10 in the team to lead, so your ability to your ability to engage, coach and motivate people will be very important.
Day to day you will be working with the processing team, engineers, scheduler & work flow co-ordinator on the floor, meeting up daily at the stand up to ensure our SLA's are met and on target, and ensuring any production schedules and issues are handled. There is regular preoblem solving to be done and hanodvers with team managers on our other shifts to ensure continuity of serviced.
Although you don't need to be an expert at the machines, a willingness to be hands on and jump in with the team and support at peak times is needed Stakeholder management is also key, dealing with our depots, delivery managers, customers/prodution admin to ensure efficiencies.
Mōu - About You
We are looking for a leader who enjoys being hands-on and amongst the action, close to the wider team and to our customers. You'll have a proven track record of managing a team of people, delivering highly efficient production outputs. You'll be someone who has a strong safety mindset in all facets of work and be effective communicating and organising people and activities. You will have a practical mindset to get things done.
You will;
- Be an experienced Team Manager from a manufacturing environment, ideally with some experience in culture development/ change management
- Have strong attention to detail - check outputs regularly and pick up obvious errors
- Work with your peers across other shifts in a collegial manner, wnsuring daily efficient handover to ensure continuity of work.
- Lead by example and promote continuous improvement in quality, safety at work and productivity. We follow LEAN manufacturing principles.
- Work collaboratively with service engineers to improve performance of machines and operators.
- Support planning in achieving optimal scheduling, matching capacity with demand.
- Be able to trouble shoot - assisting the team with operational, technical, or service issues using a constructive solution-based approach.

He Aha Te Pai - What you'll love about us
It's an exciting time to be part of our business as we look ahead to ensure we are delivering customer driven solutions. Our dual production sites (Auckland and Christchurch) offer business continuity in the event of, unexpected outages, volume balancing.or pandemics We have a Pitney Bowes Intellijet 20 inkjet printer at each site to mirror capability, coupled with cutsheet printers and mail processing equipment that offer high speed, high quality output. We are excited about the future ahead and are keen for someone to join us who can demonstrate energy and passion for our vision and business objectives.
This role offers a competitive salary and other benefits. It's an opportunity to grow your leadership journey in a down-to-earth, collaborative, and forward-thinking organisation.
Hiahia? - Interested? Come and join the whanau
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.


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