Customer Service Representative
6 months ago
**Connecting people and communities| Driving eCommerce | Moving New Zealand**
Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill.
We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
As we continue to progress our transformational journey, we have an exciting opportunity for a Customer Service Representative for our southern region. This role you can be based at any of our branches in New Zealand
**He angitūtanga: The opportunity**
Reporting to the Customer Service Team Leader you will:
- Support and liaise with our internal/external customers.
- Develop and maintain strong internal/external customer relationships.
- Be involved in any process improvements to raise quality and service.
- Pro-actively identify and inform customers of any network delays.
- Resolving customer queries in a timely and professional manner.
**He kōrero mōu: About you**
We are looking for a driven individual who can work in a team environment, as a team member and has attention to detail with the ability to prioritise and multitask.
Additionally, you will have:
- A minimum of one year experience in a similar role
- Time management and organizational skills
- Excellent communication skills, both written and verbal
- Must have a positive and cooperative attitude towards customers and other employees.
- Demonstrable problem-solving skills
- Good computer literacy and data entry skills
- Experience with Genesys Purecloud and / or Salesforce would be beneficial.
**Ngā āhuatanga kei a mātou: What we offer**:
- Our people and customers are at the heart of everything we do.
- State of the art facilities in a fast paced and dynamic industry
- Competitive salary above industry standards
- Fun and practical employee perks and discounts
- Peer recognition awards acknowledge when you go above and beyond.
- Upskilling, training, mentoring and more to support your career development journey.
**An inclusive workplace, works for everyone.**
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
**Ensuring we do our part to preserve Aotearoa’s environment.**
As proud members of the Sustainability Council of New Zealand, we are committed to stay on track with our carbon reduction goals for 2030 and are actively managing our carbon footprint with Toitū Envirocare.
**Me pēhea te tono: How to apply?**
This is a phenomenal opportunity to join an awesome company and team so express your interest today.
**Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.**
All applicants must hold legal entitlement to work in New Zealand.
-
Customer Service Representative
6 months ago
Christchurch, New Zealand TSB Living Ltd Full timeTSB Living Limited is a distributor and online retailer based in Auckland/Wellington/Christchurch. We're currently seeking Customer Service Representative Superstar to join our team in Christchurch. If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you! The Role: - As a...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand Madison Recruitment Full time**About our Client**: Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative. **Role Overview**: **Key Responsibilities**: - Act as the first...
-
Customer Services Representative
2 months ago
Christchurch, New Zealand Tait - Asia Pacific Full time**Customer S**ervice** Representative** **About the Opportunity** We are pleased to offer a new exciting, permanent position for individuals interested in joining our Tait Asia Pacific Team as a Customer Service Representative based out of Christchurch Office. This role is primarily responsible for providing high-quality customer service and interacts...
-
Customer Service Representative
5 days ago
Christchurch, New Zealand Team Global Express Full time**Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand from Kaitaia to Invercargill. We are a customer-centric, safety-obsessed business with a high-performing, values-based...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand Multi-Color Corporation Full timeAn exciting opportunity to join our Sales team as a Customer Service Representative. The position will work from Monday to Friday from 7 am to 3.30 pm and will be a great opportunity to develop & progress in their career. A competitive remuneration will be offered in line with experience. **_ The key responsibilities of this role are:_** - Receive and...
-
Customer Service Representative
4 weeks ago
Christchurch, New Zealand Leander Fintech Limited Full timeCustomer Service Representative Entry level position The role will require you to: Engage with our customers over the phone: Your easy going nature and friendly approach will make our customers enjoy working with us.Answering inbound phone calls to our 0800 number.Be innovative in your approach to assisting customers: We pride ourselves on serving our...
-
Customer Service Representative
4 weeks ago
Christchurch, New Zealand Leander Fintech Limited Full timeCustomer Service Representative Entry level position The role will require you to: Engage with our customers over the phone: Your easy going nature and friendly approach will make our customers enjoy working with us.Answering inbound phone calls to our 0800 number.Be innovative in your approach to assisting customers: We pride ourselves on serving our...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand Shred-X Full time**About Big chill** You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. **About...
-
Customer Services Representative
6 months ago
Christchurch, New Zealand Shred-X Full time**Customer Services Representative** **Post Haste Group** **Christchurch** **Looking for an exciting new career in the freight industry?** **Then look no further, your future is here** Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and...
-
Customer Services Representative
6 months ago
Christchurch, New Zealand Shred-X Full time**Customer Services Representative** **Post Haste Group** **Christchurch** **Looking for an exciting new career in the freight industry?** **Then look no further, your future is here** Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and...
-
Customer Service Representatives
3 months ago
Christchurch, New Zealand Christchurch City Council Full time**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Are you a proactive problem solver with a passion for providing outstanding customer service? **About the role | Ko te mahi nei** Christchurch City Council is...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand Carters Full timeAs a **Customer Service Representative** at **CARTERS Madras Street,** your primary goal will be to deliver outstanding service to our building trade customers by accurately selecting the correct building materials to match their needs. This crucial, highly active, and physical role will make you indispensable across various sections of our branch. - Quickly...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand NZ Post Full timeCustomer Service Representative Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working between our Cashel Street, Sockburn and Northwood Box Lobby...
-
Customer Services Representative
3 months ago
Christchurch, New Zealand Oji Fibre Solutions Full timeCustomer Services Representative Hornby, Christchurch OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We...
-
Customer Service Representative
5 months ago
Christchurch, New Zealand DLL Full time**Our Organisation** DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th. We collaborate with...
-
Customer Services Representative
6 months ago
Christchurch, New Zealand Carters Full timeAt CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved. **About the role** As a Customer Service Representative at CARTERS MADRAS ST CHRISTCHURCH,...
-
Customer Services Representative
4 weeks ago
Christchurch, New Zealand My Food Bag Full timeCompetitive salary and staff benefits on offer Oji Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We have an...
-
Customer Services Representative
1 month ago
Christchurch, New Zealand My Food Bag Full timeCompetitive salary and staff benefits on offer Oji Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We have an...
-
Customer Service Representative
6 months ago
Christchurch, New Zealand Stratco Full time**Leading Manufacturer in New Zealand**: - **Boost your career into the next level with Stratco**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team** **Whilst manufacturing is our foundation, our team is our future.** **ABOUT STRATCO** Stratco is a privately owned innovator, manufacturer, and marketer of quality building and...
-
Customer Service Representative
4 weeks ago
Christchurch, New Zealand Precision Equipment Nz Full timeCustomer Service Representative - BNT Hornby Exciting opportunity on offer at BNT Hornby for our next Customer Service Representative to join our fun and welcoming team!23rd October, 2024 If you're a great customer service representative with a reputation to match, we have a job for you!We're searching for a never-say-never customer service representative to...