Credit Consultant

2 weeks ago


Auckland City, New Zealand Momentum Consulting Group Full time

$63,000 - $65,000
- Newmarket Location
- Permanent Role
- $63,000 - $65,000
- Newmarket Location
- Permanent Role

**The Company**:
Our client is a financial services group with big growth plans. They provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Through their systems, they build and deliver seamless and flexible digital platforms to create the best experience for their customers.

If you want to propel your career within the banking and financial services in a professional environment then this is an excellent opportunity to do so.

**About the Role**
Our client is looking for fun, efficient team members to join their already vibrant and welcoming team. You'll have the opportunity to work for a financial services group based in Auckland's Newmarket that provides award-winning savings and finance products to a diverse range of customers.

The Credit Consultant - Collections role focuses on contacting customers with overdue accounts to arrange repayments to clear arrears, loading and monitoring arrangements within systems. You will be liaising with customers, internal stakeholders and external introducers to solve customer needs.

**Some of your day-to-day responsibilities may include**:

- Contacting clients by telephone and/or written correspondence
- Negotiating arrangements for repayment of arrears within company guidelines and policy
- Preparing submissions for restructuring of existing contracts where appropriate
- Assisting the rest of the department with duties and functions as required to achieve unit goals and objectives
- Digital Designer Revised May 2021
- Ensuring all compliance obligations are met
- Providing ongoing contribution to the development of the department and any other duties as deemed necessary by the Team Leader - Collections
- Looking to constantly enhance the processes to ensure that the best result is reached in a cost effective and timely manner
- Achieving all compliance requirements
- Ensuring the best interests of customers are foremost in all actions and activity

**About You**:

- Some New Zealand-based customer service or credit control experience
- Knowledge of CCCFA Legislation
- New Zealand-based customer services experience
- Preferably New Zealand-based financial institution experience
- Excellent negotiation and relationship-building skills
- Recent working knowledge of Credit, Privacy and Repossession beneficial
- First-rate professional verbal and written communication skills

Click APPLY below or to find out more information, please contact
**Brittany Hanchet **at

**Please note we are only accepting applicants currently living in New Zealand with a current working visa


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