Sales Support 2ic
3 days ago
Company Description
The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.
**Job Description**:
We are currently seeking a dynamic and self-motivated Sales Support 2IC to assist the Sales Support Manager in leading and developing the team responsible for managing all customer-critical processes at the "Front End". The role requires a strong customer focus and passion for retail.
Key Responsibilities:
- Assisting the Sales Support Manager in leading and coaching the team responsible for managing all customer-critical processes at the "Front End", including checkouts, loss prevention, and administration/cashier duties.
- Providing exceptional customer service to ensure a positive customer experience and to promote customer loyalty.
- Collaborating with other departments to ensure efficient and effective store operations.
- Contributing to the delivery of labour objectives, ensuring internal audit standards are met, and taking the lead role in EcoPortal administration.
- Identifying opportunities to increase revenue and improve profitability while managing costs.
**Hours of work are**:
- Sunday - 10am-6.30pm
- Monday - 10am-6.30pm
- Tuesday - 10am-6.30pm
- Wednesday - 10am-6.30pm
- Thursday - 1pm-9.30pm
**Qualifications**:
Ideally you will have:
- Proven retail experience
- Strong leadership qualities
- Commitment to the Customer and the in-store experience
- Excellent Communication Skills
Additional Information
What can The Warehouse offer you?
- Warehouse Group discount card (including Noel Leeming, Torpedo7, 1-Day deals, and 15% off at The Warehouse and Warehouse Stationery)
- A paid day off on your birthday
- Continuous training and development
- Career progression - a great steppingstone into other internal opportunities
- Wellness and discretionary leave
- Plus loads more
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