Customer Engineer, Application Modernization

2 weeks ago

Auckland City, New Zealand Google Full time

Applicants must have a right to work in New Zealand as Google is currently unable to sponsor a visa for this position.

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 8 years of experience with sales engineering.
- Experience with cloud native architectures in a customer-facing or support role, engaging with C-level or executive business leaders.

**Preferred qualifications**:

- Experience with networking concepts including software-defined networking, routing, virtual private networks, load balancers, and firewalls, and logging and monitoring of hybrid-cloud workloads.
- Experience with modern software development life-cycle methodologies and tools including CI/CD, container orchestration, and Day two operations.
- Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
- Experience and operational proficiency with virtualization deployments.
- Ability to understand a complex customer’s existing software workloads and define a technical migration roadmap to the cloud reflecting specific customer needs.

**About the job**:
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, your role is that of a technologist who will engage with customer executives, architects, and engineers to understand their business and technical requirements, and craft practical and useful solutions based on Google Cloud and our software partners.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Work to identify and qualify business opportunities, understand key customer technical objections and develop a strategy to resolve technical blockers.
- Provide enterprise infrastructure/cloud modernization expertise to the market as a thought leader and support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Structure and execute prototyping workshops to prove out proposed new architectures, develop best practices, and document key blocking requirements for prioritization with engineering.
- Travel to customer sites, conferences, and other related events as needed.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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