Court Registry Officer

4 months ago

Wellington City, New Zealand New Zealand Ministry of Justice Full time

**Court Registry Officer for Wellington Tribunals**

We are looking for an enthusiastic, talented individual to be part of a team set up to directly support the Tenancy Tribunal.

**Te Haeata/The Opportunity**

In this role you are key to ensuring the successful operation of our Courts and Tribunals. By liaising with multiple stakeholders and parties, you work with your team to provide information and facilitate the progressing of matters for those who are interacting with the Justice system. This includes being able to communicate confidently with judicial officers, members of the public and your wider Justice colleagues.

As a key member of the team, you will be responsible for:

- Ensuring that the judicial officers and case parties have all the information they need, in a timely and accurate manner.
- Interacting with participants on any case related matter. Customer queries can come in via phone, or electronically - so you will need to be confident communicator, and comfortable with electronic systems.
- Planning and scheduling of case events, including putting logistics in place to ensure cases are heard without delay.

**He pūkenga tou/Skills and Experience**

Our participants and users of the system are diverse, and our workforce reflects this. This role is no different and would suit people from a variety of backgrounds.

Whether you have an interest in the Justice system or have a passion for working with customers, this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful in the role you will need to be:

- **Detail orientated and observant -** we have many different processes and case information needs to be accurate.
- **Organised -** hearings and events have set dates and times, so you will need to be comfortable working within time constraints.
- **Self-aware - **our participants are unique so you will be confident working both individually and as a team, across a range of situations.
- **Able to prioritise -**some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
- **Willing to learn -** legislation and processes are always changing so you will be able to adapt and maintain knowledge capital.
- **Resilient-** there are times you will be working on sensitive cases and sometimes at high volume.
- Be committed to the principles of te Tiriti o Waitangi and understand these in a Ministry context.

**Mō te tīma/About our Team**

At Te Tāhū o te Ture - the Ministry of Justice, we deliver people centred services to provide access to justice for all. Te tuku ratonga ā-tangata kia āhei atu ai te katoa ki te ture.

As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

**Tono mai/How to Apply**

Only applicants with the right to work in New Zealand will be considered for this position.

If successful, you will be invited to an interview either in person or virtually on a date to be confirmed.

**Salary Range**: The salary for this role is between $58,729 and $80,794. Appointment at which point of the band will be based on skills and experience.

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