Front of House Manager

5 days ago


Auckland City, New Zealand Good Group Hospitality Full time

Employee discounts across all our venues
- Real progression opportunities
- Amazing location and team

White + Wong’s in Auckland’s Viaduct Harbour is looking for exceptional individuals who will thrive working in a busy, fast paced and a high-volume restaurant environment. This is an exciting opportunity to become an integral part of one of Good Group Hospitality’s premium fun-dining restaurant brands based at Auckland’s waterfront location. You will be working along-side a committed team with a strong service focus dedicated to consistently delivering memorable dining experiences. You must have exceptional guest engagement and exude positive energy

We pride ourselves with a passion to consistently exceed our customer expectations and was awarded a highly sort after Hat Good Food in 2020. This continued success of this brand has led to the opening of two additional venues in NZ and soon in Australia.
- Previous experience in a management role and leading a team
- Ability to run shifts within a high-volume restaurant
- Hospitality management experience - minimum 3 years+
- Proven experience in a similar role and exhibit leadership qualities
- A passion for hospitality and a drive to learn more
- An enthusiastic, positive, and professional attitude
- Excellent interpersonal relationship skills and the confidence to lead and inspire a team
- Accountability as an individual and to the team
- The ability to learn quickly and follow all current standard operating procedures
- Excellent communication skills, a high level of attention to detail and great organisational skills
- Well-spoken with immaculate grooming and personal presentation
- In depth understanding of guest experience and expectation
- Superior food and wine knowledge
- General Managers Certificate or LCQ

You will report to the Venue Manager and help create unforgettable experiences for our guests while maintaining a fun and professional atmosphere for the team around you. You will be involved in running the day-to-day business, training staff, and ensuring our restaurant stands out from the rest.

The ideal individual will be:

- Ready to step up to this exciting challenge and be part of a very high performing team
- Confident, well presented, and self-motivated
- Dedicated to delivering exceptional service and exceeding customer expectations
- Able to become an integral part of a premium high volume fast paced operation
- Supportive to the team and continue to foster a positive working environment
- Able work well under pressure, in a calm and composed manner
- Flexible in terms of availability
- 100% committed and reliable to a career in hospitality

**cover letter **and CV

For more information about our business please visit our websites:

- _Eligibility to work in New Zealand is essential_._


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