Systems Engineer
6 months ago
Our purpose
Here at Datacom we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
Join our team of close-knit, skilled professionals who thrive on using various technologies and are passionate about delivering quality support to our clients. Datacom is evolving and growing. We offer opportunity for IT professionals interested in career growth and keen to stay on top of the latest technologies. You will work in a flexible working environment, within a large team of professionals with opportunity to progress and gain industry certifications and experience across a very wide range of technologies.
About the role
We are seeking an experienced Systems Engineer who is passionate about virtualisation technologies to join us. As a member of our specialist virtualisation support team, you’ll interact directly with clients and other members of the Datacom teams who are responsible for the health and maintenance of these enterprise virtualised environments. This will involve remote support assistance and participate in an on-call roster for after-hours support, as well as small-scale project work.
What you’ll do
As the Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights You will:
- Be part of a technical engineering team focused on client-related technical level 3 support (incidents, requests, problems, changes)
- Ensure consistency and quality in the delivery of service to our customers
- Maintain operational standards for nominated technologies and perform lifecycle maintenance
- Identify and progress opportunities for technology innovation and service improvements
**You are someone who**:
- Has passion and pride in everything you do
- Is honest and shows transparent communication with excellent organisation skills
- Confidence to engage with our customers and talk them through issues that may arise or changes that can be made to provide business and technological benefits
- Has a commitment to training, up-skilling, and professional development
- Takes ownership of problems and see them through to resolution
Key Technical Experience/Skills
- Experience supporting virtualisation technologies (VMWare, Citrix, Hyper-V, Nutanix), maintenance, troubleshooting (VMware experience is a must have)
- Maintenance support experience with enterprise infrastructure such as IBM, Dell, HPE (preferred) including server, storage, and networking connectivity
- Experience utilising enterprise systems monitoring tools
- PowerShell scripting experience
- Hybrid Cloud support knowledge and experience (Citrix Cloud, AWS, Azure, VMWare)
Why Datacom?
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