Telephone Operators

4 months ago

Nelson, New Zealand Te Whatu Ora – Health New Zealand Nelson Marlborough Full time

Bring your administrative experience and customer focused skills to supporting health care
- Busy role for efficient telephonists who enjoy multi-tasking
- Casual positions available

**Ngā mōhiohio e pā ana ki tēnei mahi (About this position)**
We are looking for telephone operators for our busy (24/7) call centre at Nelson Hospital. This is a diverse role where no two days are the same. The positions would appeal to those who enjoy a challenge and look for job satisfaction. Key duties include answering the phone, after-hours reception duties, interacting with the public and dealing with emergency situations.

We have day, evening and night shifts available. Ideally you will have the flexibility to work additional hours from time to time to assist with covering staff leave and illness.

**Ko wai he kaitono tōtika? (Who is an appropriate applicant?)**

To succeed in this role you will have a bright, friendly and outgoing personality with great interpersonal skills and a strong customer service focus. You will be highly organised and efficient with the ability to multitask and remain clam under pressure.

**Ā mātou rōpū (About our team)**

Health NZ (Nelson Marlborough) is the main health provider for Te Tau Ihu, the top of the south. With nearly 3000 employees, we are Nelson and Marlborough’s largest employer, which means the opportunities here are endless. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community. Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect and teamwork.

**Ngā huanga o tēnei mahi (The benefits of this position)**

We do great work and we need a great team to help us deliver. We provide professional development opportunities, job security, and workplace wellness programmes.

**Me pēhea ahau e tono ai? (How do I apply?)**

**N24-159**

Health NZ Nelson Marlborough strongly endorses Te Tiriti o Waitangi.
- He waka eke noa. We are all in this together._

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