Loyalty Marketing Team Lead

6 months ago


Mangere, New Zealand Foodstuffs North Island Full time

This is an exciting opportunity to work in the New World National Marketing team for 12 months due to an increased focus in the loyalty space, leading the New World Loyalty Marketing Team.

**About the role**

This role drives the national Clubcard programme to acquire, retain and grow loyal customers and deliver profitable growth for New World for both our Foodstuffs Cooperatives working alongside the Customer Engagement team. This is a key growth focus area for us and are looking for the right leader to help shape loyalty at Foodies. You will lead the New World Loyalty team of 3 direct reports and have responsibility for the overall customer loyalty for the banner.

**About you**

You’ll have strong proven track record in retail or customer loyalty role and be ready to hit the ground running. You’ll have experience in leading a team and creating and driving loyalty or retail strategies to acquire and grow loyal customers. Experience working with loyalty partners is preferred but not essential, you'll be defining and creating new propositions to deliver commercial outcomes and creating winning customer experience in digital channels. Key to your success will be your passion for excellence, your ability to solve problems with a creative approach and your positivity and excitement with everything you do. If you’re ready for your next senior role in the New World marketing team then this could be the opportunity for you.

**About Us**

Foodstuffs is privileged to have an amazing brand portfolio, some of New Zealand’s best and most trusted. Foodstuffs New Zealand is a 100% New Zealand owned and operated organisation, made up of two regional co-operatives and a central ‘centre of excellence’ leading national marketing, brand and customer experience strategies and activities.


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