Senior Investigator Investigations and Dispute

3 months ago


Tamaki, New Zealand New Zealand Government Full time

Senior Investigator - Kaihōpara Matua
Auckland or Wellington
Kia hiwa rā, kia hiwa rā
Kia hiwa rā ki tēnei tuku
Kia hiwa rā ki tērā tuku
Kia tū, kia oho,
kia mataara
Join a progressive and innovative organisation where your voice is heard and your contribution is valued.
Engage with compelling and developing privacy issues
The Office of the Privacy Commissioner is Aotearoa New Zealand's privacy regulator, protecting the taonga that is personal information. Our mahi identifies and addresses systemic and population-scale privacy issues, increases good privacy practice, and champions the privacy rights of all New Zealanders.
We work in partnership with Māori to take a te ao Māori perspective on privacy and engage and empower people and communities who are more vulnerable to serious privacy harm.
Ko tā mātou mahi - the role
We are looking for a Senior Investigator to join our Investigations and Dispute Resolution team, the role can be based in Auckland or Wellington. Reporting to the Manager, Investigations and Dispute Resolution, you will investigate alleged breaches of the Privacy Act 2020, with a view to facilitating settlement wherever possible.
We have a strong emphasis on the use of alternative dispute resolution to resolve complaints. You will have the opportunity to be involved in conciliations and shuttle negotiation, write objective, well-reasoned opinions about complaints and investigations.
We are looking for a true senior who can hit the ground running, be able to handle our more complex cases, and help coach and mentor less experienced team members. This is a great opportunity for a high performing individual with the proven experience, skills, and competencies to step up into a senior position.
We believe in growing our people, and you will be actively supported in your professional development.
Ngā pūmanawatanga ōu - what you need to bring
- Experience investigating disputes or complaints, particularly in a regulatory environment, would be an advantage
- Experience in the use of mediation or other alternative dispute resolution methods to resolve disputes would likewise be an advantage
- Strong analytical skills and sound judgement
- Great communications skills, both oral and written
- Strong inter-personal skills, and the ability to engage with people from all walks of life, including the ability to deal effectively with complex behaviours and challenging material
- Ability to manage competing priorities
- Results-oriented approach to work
- Proven ability to work independently but also be a strong team player

You will be asked to submit a cover letter and CV.
You must have the legal right to work in New Zealand to be considered for this role.



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