Head of Business Partnering and Service

4 months ago

Wellington City, New Zealand New Zealand Government Full time

The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders.
Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui.
- Key digital services leadership role in MFAT’s Information Management Division (IMD)
- You and your team will be the trusted partners, providers and advisers for service delivery and improvement
- Permanent, full time - Wellington based

Exciting new role responsible for leading an IMD team focused on delivering an integrated approach to customer-facing engagements, service interactions, first level support services, service transition and service assurance.
Kōrero mō te tūranga - About the role
IMD provides key services to the Ministry in the areas of knowledge and information technology management, ensuring that the Ministry has the digital tools it needs to enable day-to-day business. Our staff are committed to building a safe, more prosperous and sustainable future for all New Zealanders, assisting the government with international priorities and providing advice to the government on the implications for New Zealand of what is happening in the world.
This new role has been established to ensure that all Ministry staff and customers around the world consistently receive quality service, in alignment with MFAT’s goals and strategic direction. The key responsibilities of this role include:

- Being a key contributor and collaborator as a member of the IMD leadership team that creates a safe and flourishing environment for all staff and partners, so that the Ministry has trust and confidence in its information and digital service delivery now and into the future.
- Lead and manage a small team of IT service professionals specialising across the full service delivery lifecycle of service strategy, service design, service transition, 24x7 service centre/desk and service integration, providing coaching, guidance and support as needed.
- Lead an advisory function for the IMD division that will drive improved performance and transparency in the delivery of information and digital services.

For more detail you can view a copy of the position description here.
We expect to appoint between $167,587 to midpoint $197,162 (total remuneration, inclusive of our 3% KiwiSaver employer contribution) give or take depending on your level of experience.
Mā‎ wai te mahi nei? - Who are we looking for?
We’d like to hear from you if you have the following skills and experience:

- Extensive experience in IT service management
- Successful track record of business relationship management including managing alignment among key stakeholders
- Recognised as collaborating well with peers, suppliers and wider including across government or a relevant professional network.

Ideally you will also have a good understanding of tikanga (Māori customs and protocols), with the ability to weave te ao Māori (the Māori worldview) into your work. If you are just starting on this journey that’s OK too - as long as you have a willingness to learn and a desire to develop your cultural capability. As a Te Tiriti o Waitangi partner, this is important to us and we offer training and support.
Ngā hua o te mahi i te Manatū Aorere - Why MFAT?
We are committed to a focus on leadership, talent, training and development, and flexible work options. Check out our benefits page to find out more about why we love working here.
Mō mātou - About us
Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous. By building connections with and influencing other countries and international institutions, we advance New Zealand’s interests and pursue New Zealand's values. We provide advice to the Government on the implications for New Zealand of what is happening in the world.
Me pēhea te tuku tono - To Apply/Interested?
To be considered for this position at Ministry of Foreign Affairs and Trade you must be a NZ citizen.
Please Let us know if you need any support or have any access requirements that will help you through the recruitment process.
Applications close at midnight on Wednesday, 18 September 2024.
**Please note**: This is not a Foreign Policy/diplomatic role. This is a ‘Corporate’ role (known here as a Specialist role) based in central Wellington, NZ.

  • Finance Business Partner

    6 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE Discover a career with purpose at MBIE - Competitive salary $132k - $160k with Kiwisaver - Flexible working arrangement to support work-life balance - Career development opportunities - 12 month fixed term position to cover parental leave based in Wellington CBD Tēnei tūranga - About the Role: The Finance Business...

  • Head of

    6 months ago

    Auckland City, New Zealand Auckland Transport Full time

    **Bring your strategic agility and depth of HR experience**: - ** Lead the development and delivery of strategic and operational HR support to a complex organisation**: - ** Drive performance through effective and targeted people strategies** Auckland Transport (AT)is leading the development of transport infrastructure and solutions that enable healthy...

  • Finance Business Partner

    6 months ago

    Auckland City, New Zealand Robert Half Full time

    **The Company** My client is a large group of companies operating in a sector on the rise. The have different businesses across NZ and Australia. Due to strong growth potential and market share opportunity, they are adding headcount to their large finance team with a strong focus on strategy, modelling, budgeting and forecasting and partnering different...

  • Finance Business Partner

    6 months ago

    Auckland City, New Zealand TVNZ Full time

    Reference: 41313 - Location: Auckland - Work Type: Permanent full time - Expertise: Finance & Accounting - JOB DESCRIPTION: JD Finance Business Partner - NCA and PI (Aug 23).pdf We are excited to be looking for an exceptional Finance Business Partner. Let's be clear here, this is a "true business partner role". You have the unique opportunity to partner...

  • IT Business Partner

    1 month ago

    Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    IT Business Partner - Information Technology - Auckland - Full-time - New Zealand We are looking for an IT Business Partner who will oversee our NZ IT and be the main contact point for our associates in New Zealand. You will work closely with our main IT vendor (Accenture) to ensure they deliver great service to our team. You will be based across our head...

  • Business Analyst Partner

    3 weeks ago

    Wellington, New Zealand Ryan And Alexander Consultancy Full time

    Ryan and Alexander Consultancy – Wellington, North IslandPak'nSave Cameron Road in Tauranga is one of the region's most successful supermarkets. With nearly 300 staff and operating seven days-a-week, no two days are alike in this bustling environment!We are now recruiting a Business Analyst Partner to join the team at Pak'nSave Cameron Road. In this newly...

  • Business Analyst Partner

    1 month ago

    Wellington, New Zealand Ryan And Alexander Consultancy Full time

    Ryan and Alexander Consultancy – Wellington, North IslandPak'nSave Cameron Road in Tauranga is one of the region's most successful supermarkets. With nearly 300 staff and operating seven days-a-week, no two days are alike in this bustling environment!We are now recruiting a Business Analyst Partner to join the team at Pak'nSave Cameron Road. In this newly...

  • Finance Business Partner

    7 months ago

    Auckland City, New Zealand Consult Recruitment Full time

    **A Little Bit About The Company** Our client is a privately owned business with their head office in Morningside on the fringes of the Auckland CBD. Their convenient location offers free off-street parking where you can escape the hustle and bustle of the CBD. This creative business have been in operation for over 30 years and have grown significantly in...

  • Head of Digital Partnering

    2 months ago

    Auckland City, New Zealand KiwiRail Full time

    Innovation and collaboration - Relationship, leadership focus - Permanent, Auckland based **What you’ll do** KiwiRail has a bold ambition to grow by winning customer loyalty through service performance, asset reliability and competitive pricing. As Head of Digital Partnering within Information and Communication Technology Group (ICT), you will develop...

  • Head of Bank Partners Strategy and Performance

    3 weeks ago

    Wellington City, New Zealand IAG New Zealand Full time

    Create impact as the **Head of Bank Partners Strategy and Performance** **Mō te Tūranga | About the Role** As the Head of Bank Partners Strategy and Performance, you’ll play a key role in leading and managing IAG’s important bank partnerships. This role involves strategic planning and execution, overseeing governance processes, supporting contract...

  • Finance Business Partner

    6 months ago

    Wellington City, New Zealand Summerset Full time

    **Company Description** Summerset Group Holdings Limited is one of New Zealand's largest and most respected operators in the aged care sector and is listed on the NZX and ASX. We design, build and operate retirement village's right across New Zealand and are expanding into Australia. We are proud of our dynamic work environment and an equally diverse...

  • Business Partner Finance

    6 months ago

    Mount Wellington, New Zealand Robert Half Full time

    **The Company** My client is the NZ entity of large listed Multinational. This company has a shared service structure in Finance for all their NZ operations. The business has operations right across NZ; this role and head office are based in Mt Wellington with parking. This company is known for its premium brands which are very reputable. **The Role** The...

  • Strategic Business Partner, Digital

    3 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Te Haeata/The Opportunity** We have got an exciting opportunity to join the Digital team here at the Ministry of Justice. Our operating model is truly customer centric and service-based, driven by the need for continuous improvement and maintenance throughout the service lifecycle. The Strategic Business Partner function acts as the conduit between the...

  • Senior Finance Business Partner

    7 months ago

    Wellington City, New Zealand HAYS Full time

    Permanent Senior Finance Business Partner job opportunity in Wellington CBD **Your new company** You'll be joining a large, well-reputed government organisation head-quartered in Wellington CBD. In this business critical, Senior Finance Business Partner position you'll join a team who are responsible for ensuring the fiscal sustainability, providing access...

  • Strategic Px Business Partner

    6 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Strategic PX Business Partner** **Wellington** - Looking for an exceptional HR generalist with a strategic mindset - Partnering with senior people leaders to achieve strategic outcomes - Flexible Hours **Te **ā**huatunga** a te tūranga/About the Role** We are looking for a HR Business Partner with energy, drive and a genuine passion for partnering...

  • Finance Business Partner

    6 months ago

    Wellington City, New Zealand Star Group Full time

    Star Group is a very recent merger of Joylab and Kapura, two extraordinary communities of top-notch bars, pubs and restaurants dotted across the country. This is an exciting time for the network as we embark on a new journey to create something that is totally unique in the NZ market. We're looking for a full-time Finance Business Partner to join our...

  • Quality Business Partner

    6 months ago

    Auckland City, New Zealand NZ Blood Service (NZBS) Full time

    Opportunity to contribute to development of quality system - Organisation in growth phase - Full time, permanent - Auckland, Wellington or Christchurch **About New Zealand Blood Service** New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate their time, blood and plasma to us for...

  • Principal Business Partner

    6 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Strategic technical HR leadership role - Inclusive and collaborative leader - Make the role your own. **Kōrero mō te tūranga | About the role**: Are you a seasoned and strategic HR practitioner with a passion for driving organisational excellence? We are seeking a Principal Business Partner to join our dynamic People team in a newly established position....

  • People & Talent Business Partner

    3 weeks ago

    Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 01/11/2024**Closing Date**: 09/12/2024**Job Type**: Permanent - Full Time**Location**: Manukau**Job Category**: Human Resouces & Recruitment**Supporting a portfolio covering the full life cycle of an employee, this is a role with massive variety, with no two days the same.** **As a People & Talent Business Partner you will be a trusted...

  • People & Talent Business Partner

    4 months ago

    Manukau City, New Zealand Cardinal Logistics (NZ) Full time

    **Posted**: 08/08/2024 **Closing Date**: 08/09/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Human Resouces & Recruitment **Supporting a portfolio covering the full life cycle of an employee, this is a role with massive variety, with no two days the same.** **As a People & Talent Business Partner you will be a trusted...