Part-time Customer Service Representative

2 weeks ago


New Plymouth, New Zealand Westpac New Zealand Full time

Customer Service Representative, New Plymouth
- New Plymouth | Ngāmotu | Devon Street East
- Part-time, Permanent position, 20 hours per week
- 12.15pm to 4.15pm Monday to Friday

Mō te tūranga | About the Role

We are driven to ignite financial possibilities for our customers, communities and for the whole country. As the Customer Service Representative, you will support our valued customers with their banking needs, including but not limited to, online banking queries, assisting with bank card queries, and general banking enquires such as bank statements. You will be the first point of contact for our face-to-face customers that enter the branch and will provide a refreshing and positive experience every time. You will also support the bank to grow business by identifying customer needs and referring them to the appropriate people to assist with their financial requirements.

Nā tāu rourou | What will you bring?
- 2+ years of solid administration and customer service experience
- Prior banking (or similar industry) experience preferred
- A genuine desire to help people and willing to go the extra mile
- Great communication skills and highly organised with immaculate attention to detail
- Tech savvy - able to assist our customers with our digital platforms
- You have a smart approach to problem-solving, and a knack for uncovering your customers' unexpressed needs.

Westpac Hei Wāhi Mahi | Working at Westpac

As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, and lifestyle benefits in the market along with:

- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Career growth - we promote internal capability; we have programmes that recognise star performers
- Generous parental leave - and top up government paid parental leave
- School holiday subsidy - help you balance work and family during school holiday
- Environmental and community care programmes

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:
18 November 2024



  • New Plymouth, New Zealand Westpac Bank Full time

    Part-time Customer Service Representative - New PlymouthCustomer Service Representative, New Plymouth12.15pm to 4.15pm Monday to FridayCustomer Service Representative, New PlymouthNew Plymouth | Ngamotu | Devon Street EastPart-time, Permanent position, 20 hours per week12.15pm to 4.15pm Monday to FridayMo te turanga | About the RoleWe are driven to ignite...


  • New Plymouth, New Zealand Mckechnie Aluminium Full time

    Full timeBased in Taranaki, McKechnie Aluminum Solutions has been in business for over 60 years delivering high quality, extruded aluminium products to a diverse range of customers across New Zealand and Australia.Our customers fabricate and supply a wide range of products from aluminium joinery and cladding for homes and commercial buildings, box bodies for...


  • New Plymouth, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 52760- Location(s)- New Plymouth- Expertise- Automotive, Commercial/Trucks- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) - 230501 TWL Customer Service Representative Job Description.docx **Act with Integrity - Care for All - Win Together** **The Role** As a Customer Service - Parts...


  • New Plymouth, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Secure employment with iconic Kiwi Company VTNZ **New Plymouth** is looking for a Customer Service Representative to join their busy and great team in a growing business **full time**. **Benefits** VTNZ values the training of its staff, and there will be opportunities...


  • New Plymouth, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...


  • New Plymouth, New Zealand Tsb Full time

    We are looking for a Casual Customer Service Representative to support two of our TSB Branches across Inglewood and Bell Block.Are you someone that would complement our team?Perhaps you are a student and have the ability to spontaneously swoop in to support our team when someone is ill or on leave?Are you retired, and love working with the public and are...


  • New Plymouth, New Zealand Tsb Full time

    We are looking for a Casual Customer Service Representative to support two of our TSB Branches across Inglewood and Bell Block.Are you someone that would complement our team?Perhaps you are a student and have the ability to spontaneously swoop in to support our team when someone is ill or on leave? Are you retired, and love working with the public and are...


  • New Lynn, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Earn incentives on top of your wage VTNZ New Lynn is looking for a Customer Service Representative to join their team part time working 20 hours per week plus rostered Saturdays. Hours of work for this position are 10am to 2pm Monday to Friday. **Benefits** VTNZ...


  • New Zealand Techniks Full time

    Techniks Ltd sells computer hardware, software and other services to end users and business customers. We are looking for 3 (three) customer service representatives to join our organisation. Your day-to-day will be focused on prioritizing client needs and building rapport, great people skills are an asset for this position. This is a full-time permanent...


  • New Plymouth, New Zealand AA New Zealand Full time

    Our goal in AA Motoring is that Members and customers will come to the AA as their first choice for all their vehicle service needs and advice. We currently have a part time opportunity at our Testing Station in Bell Block where you will be working a 42 hour fortnight. The working hours are as follows: Thursday: 8am - 5pm Friday: 8am - 5pm Saturday: 8am...


  • New Zealand Build People Full time

    My client is a leading privately owned manufacturing business, providing premium building products and hardware. With an international footprint offices across NZ and Australia, and a strong presence in the US, this is a well-known and stable business with a great reputation in the market! On their behalf, I am thrilled to be presenting this exceptional...


  • New Zealand Tahua Full time

    Our Torpedo7 brand lives and breathes outdoor sports and adventure, and we’re passionate about helping our customers do the same. Because our people use our products themselves, we pride ourselves on being able to help customers choose exactly the right gear and seeing them out there too! We believe that immersing yourself in the great outdoors isn’t...


  • New Plymouth, New Zealand Halter Full time

    Customer Success Representative (Taranaki)We are searching for a driven and high-performing mid to senior-level Customer Success Representative to support and grow Halter in the Taranaki region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand....


  • New Plymouth, New Zealand Halter Full time

    Customer Success Representative (Taranaki) Skip to content We are searching for a driven and high-performing mid to senior-level Customer Success Representative to support and grow Halter in the Taranaki region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms...

  • Service Technician

    3 weeks ago


    New Plymouth, New Zealand Service Technician Full time

    We have a vacancy available in our New Plymouth Service branch for a highly motivated and experienced Service Technician. Our Refrigeration / Air Conditioning (AC) staff are involved with servicing, maintenance, and installation work of various types of Refrigeration and AC systems. These are full-time roles with a minimum of 40 hours per week.We want people...

  • Service Technician

    4 weeks ago


    New Plymouth, New Zealand Service Technician Full time

    We have a vacancy available in our New Plymouth Service branch for a highly motivated and experienced Service Technician. Our Refrigeration / Air Conditioning (AC) staff are involved with servicing, maintenance, and installation work of various types of Refrigeration and AC systems. These are full-time roles with a minimum of 40 hours per week.We want people...


  • New Zealand Rentokil Full time

    We are looking for a Customer Service Representative to join our team and deliver fantastic customer service in our branch in Wellington! If you love customer service as a telephone-based role and supporting a varied set of customers, this could be the ideal role for you. **This is a permanent full-time role based out of our branch in Wellington.** **Your...


  • New Plymouth, New Zealand Homes Full time

    Customer Service/Yardperson - Full/Part/Fixed North Taranaki ITM Listed 3 days ago. Job closes in 5 days.Listing Description Location: North TaranakiJob type: Full timeDuration: PermanentDescription North Taranaki ITM is a member of New Zealand's largest group of Independent Timber, Hardware, & Building Supply Merchants. We're an established locally owned...


  • New Plymouth, New Zealand Homes Full time

    Customer Service/Yardperson - Full/Part/FixedNorth Taranaki ITMListed 3 days ago. Job closes in 5 days.Listing DescriptionLocation: North TaranakiJob type: Full timeDuration: PermanentDescriptionNorth Taranaki ITM is a member of New Zealand's largest group of Independent Timber, Hardware, & Building Supply Merchants. We're an established locally owned and...


  • New Plymouth, New Zealand Homes Full time

    Customer Service/Yardperson - Full/Part/FixedNorth Taranaki ITMListed 3 days ago. Job closes in 5 days.Listing DescriptionLocation: North TaranakiJob type: Full timeDuration: PermanentDescriptionNorth Taranaki ITM is a member of New Zealand's largest group of Independent Timber, Hardware, & Building Supply Merchants. We're an established locally owned and...