Customer Service Team Member

5 days ago


Nelson, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
**Hours of work are**:

- Tuesday 1:00pm - 9:30pm
- Wednesday 7:30am - 2:00pm
- Thursday 7:30am - 4:00pm
- Friday 7:30am - 4:00pm
- Saturday 7:30am - 4:00pm

This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

**Qualifications**:
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can The Warehouse offer you?
- Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more



  • Nelson, Nelson, New Zealand Noel Leeming Group Full time

    We are seeking a Customer Service Team Member to join our team at Noel Leeming Group. In this role, you will be responsible for creating a memorable experience for our customers in-store. You will deal with all customer inquiries, including hire purchase contracts, sales inquiries, credit applications, cash sales, and handling returns.You will take...


  • Nelson, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...


  • Nelson, Nelson, New Zealand Summerset Holdings Part time

    Culinary Support Role at Summerset HoldingsWe are seeking a skilled and experienced Part-Time Kitchen Assistant to join our culinary team at Summerset Holdings. As a key member of our kitchen staff, you will be responsible for supporting the chef with food preparation, maintaining high standards of cleanliness and hygiene, and contributing to a positive and...

  • Customer Services

    1 day ago


    Nelson, Nelson, New Zealand Bidvest New Zealand Limited Full time

    Join Our Amazing Team at Bidfood NelsonAre you passionate about delivering excellent customer service, solving problems, and making a difference every day? If you love a fast-paced environment where you can learn, grow, and shine, we'd love to have you on our team at Bidfood NelsonAbout Us:At Bidfood Nelson, we're dedicated to creating a supportive,...


  • Nelson, Nelson, New Zealand Mitre 10 (New Zealand) Limited Full time

    Mitre 10 Mega Nelson is a leading retailer in the DIY and building materials market, offering a wide range of products and services to customers across New Zealand.We are seeking a skilled and enthusiastic Sales Team Member to join our team, who will play a vital role in driving sales growth and providing exceptional customer service. This is an excellent...


  • Nelson, Nelson, New Zealand Compass Group New Zealand Full time

    About Compass Group New ZealandWe are the leading food and support services provider across multiple industries in New Zealand.Job SummaryCatering Assistant role available in the Air New Zealand Lounge, providing exceptional customer service and contributing to a positive experience for clients.Key ResponsibilitiesDeliver high-quality food and beverage...


  • Nelson, Nelson, New Zealand Mitre 10 Full time

    Job SummaryWe are seeking Sales Team Members to join our team at Mitre 10 Mega Nelson. As a Sales Team Member, you will be responsible for providing exceptional customer service, advising customers on product selection, and contributing to the store's sales and profitability.The ideal candidate will have enthusiasm and team spirit, good time management...

  • Pricing Team Member

    5 days ago


    Nelson, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...


  • Nelson, Nelson, New Zealand greene king Full time

    We're looking for talented individuals to join our team as Professional Kitchen Team Members. As a key member of our kitchen team, you'll play a crucial role in delivering exceptional food and service to our customers.At Greene King, we believe in supporting our team members' careers and providing opportunities for growth and development. We offer a range of...


  • Nelson, Nelson, New Zealand Jb Hi-Fi Full time

    Company DescriptionAt JB Hi-Fi, we're more than just one of New Zealand's most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do.We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great...


  • Nelson, Nelson, New Zealand Kootenay Career Development Society Full time

    About the RoleAs a member of our team, you will have the opportunity to work in a fast-paced outdoor environment, assisting campers with inquiries and providing exceptional customer service.


  • Nelson, Nelson, New Zealand Carters Full time

    We are seeking a highly motivated Customer Service Specialist to join our team in Nelson. In this exciting role, you will have the opportunity to work closely with our building trade customers, providing exceptional service and ensuring their needs are met.About the JobAs a key member of our customer services team, you will be responsible for delivering...


  • Nelson, Nelson, New Zealand GRUNDFOS Full time

    Job OverviewWe are seeking a highly skilled Customer Service Expert to join our team. As a key member of our customer service team, you will be responsible for providing expert technical assistance to customers regarding product sizing, applications, system solutions, accessories, installations, and prices.You will communicate with customers and clients via...


  • Nelson, Nelson, New Zealand Stjohn Full time

    Key ResponsibilitiesAs a member of our retail team, you will be responsible for:- Serving customers with a smile and providing exceptional customer service- Sorting and pricing donated goods to ensure they are available for sale- Maintaining a clean and tidy store environment- Working collaboratively with other team members to achieve sales targets and...

  • Sales Team Member

    1 day ago


    Nelson, Nelson, New Zealand Mitre 10 Full time

    Sales Team Member - Power Tools, Hardware & AutomotiveMitre10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the country – and you can be part of our continuing success by joining the team at Mitre 10 Mega Nelson.Part of this success is the great customer service we provide, so we are really...


  • Nelson, Nelson, New Zealand Just Full time

    Join our dynamic team at Just Jeans as a Casual Sales Assistant. As a key member of our sales floor team, you'll contribute to delivering outstanding customer experiences and driving store performance. We're seeking individuals who embody the Just Jeans spirit: friendly, approachable, and dedicated to excellence.About UsAt Just Jeans, we've been fitting...


  • Nelson, Nelson, New Zealand Compass Group New Zealand Part time

    **Job Summary**We are seeking an enthusiastic and reliable Retail Assistant to join our team at Nelson Hospital.The successful candidate will provide exceptional customer service, make consistently outstanding coffee, and handle cash transactions with accuracy. Basic food preparation skills, including sandwich making, are also required.As a key member of our...


  • Nelson, Nelson, New Zealand Noel Leeming Full time

    Company DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country.As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across...


  • Nelson, Nelson, New Zealand Giacom Group Full time

    Giacom Group's vision is to empower technology resellers and MSPs to create innovative solutions for UK businesses. Our mission is to deliver exceptional customer experiences through our expert teams and cutting-edge technology.The Billing Advisor role plays a critical part in achieving our mission, requiring a skilled professional to provide high-quality...


  • Nelson, New Zealand Bapcor New Zealand Full time

    Are you a natural communicator and relationship builder? - Mon to Fri regular hours, with alternative Sat mornings - Amazing team culture, development opportunities and awesome manager support Time for a new beginning? How about working for a company that likes to see our team progress and build a career. If you have a keen go getter personality, a good...