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Customer Service Team Member

2 weeks ago

Nelson, Nelson, New Zealand Noel Leeming Group Full time

We are seeking a Customer Service Team Member to join our team at Noel Leeming Group. In this role, you will be responsible for creating a memorable experience for our customers in-store. You will deal with all customer inquiries, including hire purchase contracts, sales inquiries, credit applications, cash sales, and handling returns.

You will take responsibility for resolving customer issues as they arise and do everything possible to meet customers' expectations. This is an excellent opportunity to work in a fast-paced retail environment and develop your skills in customer service.

To succeed in this role, you will need to have excellent communication skills, both verbal and written. You will also need to be able to quickly learn computer systems and have a passion for helping others.

As a Client Experience Advocate, you will be the face of our company, providing exceptional service to our customers. You will be working in a team environment, supporting your colleagues and contributing to the success of the store.