Customer Service
7 months ago
Our
**Mico Lower Hutt **store is a small but busy branch, boasting a beautiful showroom while also providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.
**Mico New Zealand** is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 69 branches and around 550 employees throughout New Zealand.
**About the role**:
We have an exciting role, where you’ll join a busy, well-established branch and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation. At our Lower Hutt branch, we’re committed to improving our customer experience, and we want our staff to have the same passion.
Reporting to the Branch Manager, this is a varied role that will see you spend a most of your time in the warehouse, receiving and sorting incoming deliveries, picking/packing and despatching orders for delivery and occasionally delivering to our customers when our driver is away. While most of your role will be Inwards Goods, the variety of all roles in the branch means that you will also occasionally support the team working behind the Trade Counter, ensuring that your customers, who are made up of tradies, businesses and home-owners, are greeted with a cheerful smile and exceptional service.
You’ll have the chance to learn our products, and this will give you the opportunity to progress in the branch, the business, and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner
This is a permanent, full time role, working Monday’s to Friday’s and rostered Saturday morning’s for paid overtime.
**About you**:
To shine in this role, you’ll bring a customer-focused attitude and strong work ethic to the business and be prepared to work closely and flexibly with the rest of our team. Our Lower Hutt team work collaboratively and so your strong teamwork skills are essential to this role. The ability to build rapport and relationships should be your strength and you’ll be IT savvy too.
There is some manual handling required and so you’ll need to be physically fit. A full, clean, Class 1 drivers’ licence is required and if you do have forklift experience then that would be a real bonus
**What we can offer you**:
In return, we’ll offer you a great competitive package, excellent opportunities for training and development, and a strong and support team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for career training and development, plus big-company benefits, such as an Employee Education Fund and an exciting and forward-thinking new Parental Leave Policy.
Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.
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