Customer Service Representative
2 weeks ago
**TSB Living Limited **is a distributor and online retailer. We're currently seeking Customer Service Representative Superstar to join our team in Wellington.
If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you
**The Role**:
- As a front line representative, you will be focused on ensuring that we exceed customer's service expectations, ensure the customer walks out the door with a smile.
- A genuine desire to help and up-sell, and be willing to help out with anything and everything
- You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done
- You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time
- You relate well to all kinds of people, listen attentively, and can hone in on the most important issues
This position focuses on all aspects of:
- Front line assistance
- Sales through multiple channels
- Managing customer queries
- Managing escalations
- Answering phone calls
- General maintenance of the showroom
- Daily administration
We are looking for a person with proven reliability and the right attitude and will have:
- Be Vibrant and Bubbly
- Proven experience in customer service
- Sales driven experience
- A high degree of accuracy and good with details
Applicants for this position must have NZ Residency or a valid NZ Work Visa.
**Job Types**: Full-time, Permanent
Pay: $24.00 - $25.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Lower Hutt, Wellington: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have NZ Residency or a valid NZ Work Visa?
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (preferred)
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