Front of House Staff

7 months ago


Auckland CBD, New Zealand BOMBAY CHINESE Full time

**Employment Type**:Full-Time, Permanent

**Place of Work**:18/368 Queen Street, Auckland CBD, Auckland 1010

**Hours of Work**: Minimum 32 hours per week

**Position Title**:Front of House Staff

**About Us & Job brief**

We have been serving customers since 2004. We grew with a steady increase of regular customers who we service even today after 9 years and its thanks to the loyal, faithful customers we have now have our very own shop in the heart of the CBD area on Queen Street. We are looking for 3 Front of House Staff to join our team.

**Responsibilities**
- Greeting customers as they arrive and making them feel welcome.
- Ascertaining the products desired by the customer, assisting customer in making a choice and taking orders
- Answering questions about the menu, and making note of special requests, if required.
- Communicating food and drink orders to the kitchen staff.
- Serving food to customers at counters
- Portioning and wrapping food or placing it directly on plates for service to patrons
- Packaging take-away food
- Keeping records of the quantities of food used
- Replenishing food supplies when required.
- Presenting customers with the bill and processing payments.
- Complying with company policies.

**Requirements and skills**
- Working knowledge of promoting, selling, and packaging food products.
- The ability to process bills and cash registers.
- The ability to adhere to and uphold sanitization standards.
- Excellent listening and communication and memorization skills.
- A positive attitude and a polite and friendly demeanour.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Availability to work evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 8 hour shift
- Rotating roster

Ability to commute/relocate:

- Auckland CBD, Auckland: Reliably commute or planning to relocate before starting work (required)


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