Customer Service Representative

1 week ago

Tauranga, New Zealand Westpac New Zealand Full time

Customer Service Representative, Tauranga Crossing
- Tauranga Crossing Branch | Tauriko
- Full time, Permanent position
- Tuesday to Saturday

Mō te tūranga | About the Role

The team at Tauranga Crossing are a lively bunch, we work hard but also love letting our hair down We’re looking for an enthusiastic team player who wants to roll up their sleeves and get stuck in helping our customers, but also someone who wants to be an active part of our vibrant and social branch whānau

We are driven to ignite financial possibilities for our customers, communities and for the whole country. As the Customer Service Representative, you will support our valued customers with their banking needs, including but not limited to, online banking queries, assisting with bank card queries, and general banking enquires such as bank statements. You will be the first point of contact for our face-to-face customers that enter the branch and will provide a refreshing and positive experience every time. You will also support the bank to grow business by identifying customer needs and referring them to the appropriate people to assist with their financial requirements.

Nā tāu rourou | What will you bring?
- 2+ years of solid administration and customer service experience
- Prior banking (or similar industry) experience preferred
- A genuine desire to help people and willing to go the extra mile
- Great communication skills and highly organised with immaculate attention to detail
- Tech savvy - able to assist our customers with our digital platforms
- You have a smart approach to problem-solving, and a knack for uncovering your customers' unexpressed needs.

Westpac Hei Wāhi Mahi | Working at Westpac

As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, and lifestyle benefits in the market along with:

- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Career growth - we promote internal capability; we have programmes that recognise star performers
- Generous parental leave - and top up government paid parental leave
- School holiday subsidy - help you balance work and family during school holiday
- Environmental and community care programmes

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:
5 November 2024

  • Customer Service Representative

    1 week ago

    Tauranga, New Zealand Service Foods Full time

    **Service Foods Tauranga is currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative/Administrator.**: In this role, you will be responsible for delivering outstanding service to our customers while providing administrative support to ensure the smooth operation of our business. - Early April start -...

  • Customer Service Representative

    2 weeks ago

    Tauranga, New Zealand Service Foods Ltd Full time

    **We are looking for a dynamic and motivated Customer Service Representative to join the Night Shift team at our Tauranga branch and contribute to our ongoing success.**: **The Role**: As a Customer Service Representative, you will play a key role in driving sales and enhancing our business’s reputation. Your passion for customer service, coupled with...

  • Customer Service Representative

    2 days ago

    Tauranga, Bay of Plenty, New Zealand Precision Equipment Nz Full time

    Customer Service Representative - BNT RotoruaExciting opportunity on offer at BNT Rotorua for our next Customer Service Representative to join our fun and welcoming team21st February, 2025If you're a great customer service representative with a reputation to match, we have a job for youWe're searching for a never-say-never customer service representative to...

  • Customer Service Representative

    6 days ago

    Tauranga, Bay of Plenty, New Zealand Tangram Full time

    Customer Service Representative - BNT RotoruaBapcorListed 3 days agoListing DescriptionLocation: Rotorua, Bay Of PlentyJob type: Full timeDuration: PermanentDescriptionAre you a natural communicator and relationship builder?Excellent Mon to Fri regular hours with alternative SaturdaysAmazing team culture, development opportunities, and awesome manager...

  • Customer Service Representative

    4 hours ago

    Tauranga, Bay of Plenty, New Zealand The Warehouse Group Part time

    About UsThe Warehouse Group is a leading retailer in New Zealand, operating iconic brands such as The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. Our company's mission is to deliver exceptional customer experiences and make a positive impact on the community.Job Opportunity: Customer Service RepresentativeWe're currently seeking a...

  • Customer Service Representative

    4 hours ago

    Tauranga, Bay of Plenty, New Zealand The Warehouse Group Part time

    The Ideal CandidateWe're looking for someone who shares our values of excellent customer service, teamwork, and continuous improvement. If you're a motivated and enthusiastic individual with a passion for delivering outstanding results, we want to hear from you.Job ResponsibilitiesAs a Customer Service Representative, you'll be responsible for:Providing...

  • Customer Service Representative

    7 days ago

    Tauranga, Bay of Plenty, New Zealand Just Part time

    We're seeking a Customer Service Representative to join our dynamic team at Jay Jays. As a key contributor, you'll be responsible for delivering exceptional customer experiences and driving sales growth through your passion for fashion and excellent communication skills.About the JobThis part-time position requires a 6-hour commitment on Fridays and...

  • Customer Service Representative

    6 days ago

    Tauranga, Bay of Plenty, New Zealand The Warehouse Group Part time

    Company OverviewThe Warehouse Group is a leading retailer in Aotearoa, operating several popular brands including The Warehouse and Noel Leeming. We are committed to delivering exceptional customer experiences through our team's hard work and dedication.Job DescriptionWe are seeking a highly motivated individual to join our sales floor team. As a Customer...

  • Customer Service Representative

    1 week ago

    Tauranga, New Zealand Carters Full time

    As a **Customer Service Representative** at **CARTER Tauranga**, your primary objective will be delivering top-notch service to our building trade customers. In this active and physical role, you'll be indispensable across the Bulk store area of our branch. - Quickly and efficiently pick, assemble and load orders. - Recommend suitable products, tailored to...

  • Customer Service Nightshift

    2 weeks ago

    Tauranga, New Zealand Service Foods Full time

    Every day more than 800 Service Foods people around 17 branches in New Zealand work hard to enhance our customer’s business by providing high level customer service, by being able to provide a superior range of products through innovation and supply chain. Our success as an organization is a direct result of our employees’ dedication and commitment to...

  • Customer Service Representative

    6 days ago

    Tauranga, Bay of Plenty, New Zealand Spark New Zealand Limited Full time

    **Company Overview:**Spark New Zealand Limited is Aotearoa's largest telecommunications and digital services company. With a rich history dating back to the 1800s, we are committed to helping all of New Zealand win big in a digital world.**Job Description:**We are seeking an experienced Customer Service Representative to join our team at Spark Tauranga...

  • Customer Service Representative

    1 week ago

    Tauranga, New Zealand HAYS Full time

    A great opportunity for an experienced Customer Service agent to join a well known organisation.**Your new company** Join a reputable, eco-friendly organisation who specialise in manufacturing roofing products used by homeowners, commercial building owners, builders and farmers across the country. **Your new role** We have an opportunity for a motivated...

  • Customer Service Representative

    8 hours ago

    Tauranga, Bay of Plenty, New Zealand Kmart Full time

    Join Our TeamKmart is a dynamic and inclusive retailer that's committed to creating a positive work environment that encourages collaboration, creativity, and growth.We're looking for enthusiastic and motivated individuals who share our passion for delivering exceptional customer experiences and achieving sales targets.Job DescriptionAs a Customer Service...

  • Customer Service Representative

    7 days ago

    Tauranga, Bay of Plenty, New Zealand The Warehouse Part time

    Key ResponsibilitiesAs a Customer Service Representative in our Apparel department, your primary responsibilities will include:Providing exceptional customer service by addressing customer inquiries and concerns promptly and professionally;Maintaining a thorough knowledge of our products and services to make informed recommendations to customers;Contributing...

  • Customer Service Representative

    4 days ago

    Tauranga, Bay of Plenty, New Zealand Qjumpers Full time

    About the RoleAs a Customer Service Representative at Qjumpers, you will be the first point of contact for our guests. Your welcoming demeanor and excellent communication skills will ensure a smooth and enjoyable experience for all visitors. This role involves handling cash transactions accurately and efficiently while promoting our activities and Luge...

  • Customer Service Representative

    7 days ago

    Tauranga, Bay of Plenty, New Zealand Repco Part time

    Become a valued member of our Repco team and contribute to our mission of delivering outstanding customer experiences. As a Customer Service Representative - Automotive, you'll be responsible for providing expert product knowledge and assistance to customers. Your goal will be to ensure every customer leaves the store with exactly what they need.To succeed...

  • Customer Services Representative

    6 days ago

    Tauranga, Bay of Plenty, New Zealand Avis Budget Group International Full time

    About Avis Budget Group InternationalWe are a global mobility company leading the way in car rental services. Our diverse portfolio of brands represents a mobility ecosystem with more than 11,000 locations in approximately 180 countries.As a key player in the industry, we're committed to innovation and driving forward the future of mobility.Job DescriptionIn...

  • Customer Service Representative

    18 hours ago

    Tauranga, Bay of Plenty, New Zealand Premier Aquatic Services Llc. Full time

    NO EXPERIENCE NEEDED PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS COMPENSATION $17.00-$20.00/hrPart-time, hourlyWeekday mornings and weekend availabilityWHAT SETS PREMIER AQUATICS APART? Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the...

  • Customer Service Representative

    3 days ago

    Tauranga, Bay of Plenty, New Zealand Premier Aquatic Services LLC. Full time

    NO EXPERIENCE NEEDEDPART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTSCOMPENSATION$17.00-$20.00/hrPart-time, hourlyWeekday mornings and weekend availabilityWHAT SETS PREMIER AQUATICS APART?Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the...

  • Customer Engagement Representative

    4 days ago

    Tauranga, Bay of Plenty, New Zealand Ebbett Group Full time

    Job OverviewThis is an exciting opportunity for a motivated and switched-on individual to join our multi-franchise dealership, representing Holden, Hyundai, Isuzu, and BYD as a Service Advisor.You'll be at the forefront of delivering exceptional customer service, ensuring customers enjoy their experience and receive timely updates about their vehicles.Your...