Associate Consultant, Digital Delivery, Total

6 months ago

Auckland City, New Zealand KORNFERRY Full time

Requisition ID
- 17234
- Country- New Zealand- Location type- Hybrid- State / Province- Auckland- City- Auckland- About us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

**Korn Ferry Digital** is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership and Professional Development
- Sales and Service
- Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.
- Job descriptionWithin the total rewards solution, Korn Ferry Digital offers Korn Ferry Pay, a powerful tool that transforms compensation data into actionable insights. Korn Ferry Pay helps organizations manage their rewards programs to ensure fairness, competitiveness, and alignment with company policies. The platform's data visualization capabilities make analysis easy and efficient, reducing time-consuming manual tasks and freeing up resources to focus on strategic initiatives. The growth of KF Digital in this area is driven by our ability to provide organizations with the tools they need to optimize their compensation strategies and achieve their business goals.

**Opportunity to Enhance Your Career - It’s about Exceeding Your Potential.**

The total rewards team in digital delivery services plays a major role in helping our clients understand whether their salaries are equitable and competitive within the marketplace. The team develops, communicates, and implements salary survey data for the inclusion of base pay, bonuses, and incentives in Korn Ferry’s market leading rewards benchmarking database. The key responsibilities of the analyst/associate consultant role are:
**Key Responsibilities**:

- Manages relationships with local and global clients during the delivery period of a product or service
- Follows processes to increase client satisfaction amongst the assigned accounts. Takes action to improve client satisfaction if necessary
- Is expected to be able to deliver presentations, workshops and client trainings around product and services
- Maintains ongoing relationships with assigned customers and achieves high renewal rates and creates opportunities for yield by understanding client needs and requirements and using this knowledge proactively in collaboration with commercial colleagues
- Responds in an appropriate and timely way to client needs
- Helps managing salary survey in New Zealand by closely working with a shared delivery service team (data collection, data analysis, client presentations etc)
- Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers
- Takes part in regional and global projects

**Professional Experience/Qualifications**:

- 2 - 5 years of relevant experience in consulting is a plus
- Experience in reward consulting is a plus
- Fluent in English
- Being proactive, eager to be part of a global team to ensure excellent client experience
- A bachelor’s degree or equivalent

**_Internal Mobility at Korn Ferry_**

**Korn Ferry is an Equal Employment Opportunity/Affirmative**

**Action Employer - Minority/Female/Disability/ Veteran.**
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law._

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