Part Time
2 weeks ago
**About the Company**
At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.
Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics mean we are a premium skin health care provider across Australasia.
Only MoleMap’s proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and accurate and timely clinical treatment by specialist GP's.
That’s what makes us unique and what makes our skin cancer detection & treatment service so effective.
**About the Role**
We’re looking for two amazing people to join our customer care team on a part time basis. The role offers three days a week in our modern Greenlane office. You will be doing a mix of taking inbound calls from patients, outbound calling to arrange follow up appointments and assisting our existing team with additional customer service tasks.
Our contact centre opening hours are 7am - 7:00pm, Monday to Friday.
What you need:
- Previous customer service experience, preferably in a contact centre environment
- Excellent listening skills and an ability to empathise
- Great attention to detail
- To be computer literate i.e., competent with using the Microsoft Office suite
- Strong administration and organisational skills, with the ability to manage multiple tasks at a time.
- A positive mindset and passion for customer service
- Be the ultimate team player.
**Why MoleMap?**
- Enjoy a paid day off to celebrate your birthday.
- Annual company conference
- Comprehensive EAP support
- Close to public transport
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