Clinical Product Support Coordinator

6 months ago

Auckland City, New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it
**Te whiwhinga mahi | The Opportunity**

The primary purpose of the **Clinical Product Support Coordinator** role is to support the National Clinical Product Management service in providing cross-functional collaborative services to both internal and external stakeholders. This role also provides support to the National Clinical Product Management (CPM) service for the evaluation and introduction of medical devices for use within NZ hospital districts. The Clinical Product Support Coordinator also provides support to CPM when the risk of supply disruption has been escalated for CPM to advise, action, or manage to engage with suppliers, distributors, Te Whatu Ora Procurement, and Supply Chain, ensuring that timely and relevant information is available.

**Mōu | About you**

You work with internal and external stakeholders with ease, collaboratively work across various business units, and thrive in a fast-paced environment. You can adeptly manage multiple priorities, meet deadlines under pressure, and bring with your proficiency in logistics and supply chain.

Additionally, your ability to build influential networks, foster cross-functional relationships, and adapt during times of change will drive your success. If you thrive in environments characterised by transformation and are committed to delivering results, we want you on our team.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Proven experience with supporting high-performing teams, carrying out a variety of critical tasks
- Needs to draw on relevant longer-term experience specific to the job and work demands, acquired over time - 3-5 years preferably in a health-related setting
- Knowledge/experience of logistics/supply chain
- Knowledge/experience in the use of workflow management tools
- Experience in managing online survey tools and intranet sites
- Secondary school NCEA
- Certificates and/or diploma/s in an area relevant to administration

**Ka kawea e koe | You will bring**:
**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Nau mai, uru mai | Come and join us**

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

**Me pēhea te tuku tono | How to apply

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